Heidi Ahlborn
Palm Desert,California
Summary
Focused Sales Consultant well-known for providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Consultant
Marriott Vacations Worldwide Corp
Palm Desert, California
03.2016 - Current
- Provided pricing information to customers regarding specific products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Sales Manager
Bath & Body Works
Rancho Mirage, CA
05.2012 - 03.2016
- Mentored and coached sales staff on proven-successful selling techniques.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Proactively and professionally solved all complex strategy problems that impacted the direction of the business.
- Developed a comprehensive training program for new sales associates.
- Directed and led teams to ensure productive goal setting and field sales productivity.
- Reviewed operational records and reports to project sales and determine profitability.
Operations Manager
Staples
Palm Springs, CA
05.2008 - 04.2012
- Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
- Maximized productivity and management systems by establishing specific goals and managing operations.
- Exceeded company quality standards on a consistent basis.
- Assessed cash intake and deposits to prevent financial discrepancies and ensure revenue security.
- Generated comprehensive reports regarding incidents, events, and important business matters.
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Education
Associate of Arts - Business Managment
College Of The Desert
Palm Desert, CA2000
High School Diploma - undefined
Palm Desert High School
Palm Desert, CA1997
Skills
- Customer oversight
- Sales and marketing
- Product and service knowledge
- Demonstrations
- Interpersonal skills
- Highly competitive
- Customer service
Certification
- Real Estate License CA
Timeline
Sales Consultant
Marriott Vacations Worldwide Corp
03.2016 - Current
Sales Manager
Bath & Body Works
05.2012 - 03.2016
Operations Manager
Staples
05.2008 - 04.2012
Associate of Arts - Business Managment
College Of The Desert
High School Diploma - undefined
Palm Desert High School
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