Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEIDI ANN

WEST ALLIS,WI

Summary

Efficient delivery professional bringing solid background handling orders. Keeps clean, current records detailing every delivery and any notable incidents. Consistently maintains vehicle in good working condition with clean appearance. Proficient in using GPS applications for accurate routing and tracking purposes. Hardworking delivery associate easily handles demands. Meets challenging schedules by organizing efficient routes and smooth deliveries. Excellent customer relations and time management abilities. Driver with clean driving record safely picks up and delivers freight to and from various locations. Courteously interacts with customers and dispatchers to service routes timely and professionally. Strong work ethic with proven record of meeting and exceeding goals under limited supervision. Willing to take on any task to support team and help business succeed.

Overview

8
8
years of professional experience

Work History

Parts Delivery Driver

Speedy Peedy Logistics
West Allis, WI
09.2022 - 02.2024
  • Delivered parts to customers in a timely manner.
  • Organized and inventoried parts for delivery.
  • Loaded and unloaded parts from delivery truck.
  • Checked orders for accuracy prior to delivery.
  • Maintained records of deliveries, including customer signatures.
  • Verified that invoices were accurate before leaving the warehouse.
  • Inspected vehicles for mechanical items and safety issues prior to loading.
  • Followed all safety regulations while operating company vehicle.
  • Communicated with customers regarding orders, returns, and exchanges.
  • Managed time effectively to ensure deliveries are made according to schedule.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Presented order bills and collected payments for deliveries.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Loaded and unloaded vehicles at distribution center and delivery address.

Package Delivery Driver

Amazon
Milwaukee, WI
08.2021 - 08.2022
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Assisted in loading delivery trucks with prepared packages.
  • Navigated route to customer locations using GPS maps.
  • Carried items weighing up to 50 pounds from vehicle to customer building location.
  • Drove delivery truck or van to transport orders.
  • Requested signatures or followed touch-free delivery procedures.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Inspected company vehicles on daily basis and reported damages or issues.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Completed daily pre-trip inspection checklist before first delivery.

Customer Service

Jimmy John's
Milwaukee, Wisconsin
01.2016 - 06.2017
  • Safe Driving Order verification Positive Attitude, Delivery logging Complex problem-solving
  • Strong communication Vehicle inspection Google Drive
  • Package scanning Load balancing, Previously worked at this location from, as well
  • Followed scanning, tracking, and documentation procedures to avoid errors
  • Answered customers' delivery, payment, and stock questions
  • Served customers by going above-and-beyond to offer exceptional support for all needs
  • O

CurrentDelivery Driver

Grubhub
Milwaukee, Wisconsin
04.2020
  • Answered customers' delivery, payment, and stock questions
  • Followed scanning, tracking, and documentation procedures to avoid errors
  • Protected customer packages from damage with safe handling and proper load balancing
  • Completed accurate work tasks by carefully reviewing every order.

CurrentDelivery Driver

Doordash
Milwaukee, Wisconsin
11.2019
  • Followed scanning, tracking, and documentation procedures to avoid errors
  • Protected customer packages from damage with safe handling and proper load balancing
  • Answered customers' delivery, payment, and stock questions
  • Achieved 98% delivery satisfaction rating through consistent delivery accuracy
  • Met schedule demands and coordinated suitable routes.

Education

Scratch Baker
09.2019

01.2018

Kept delivery van clean -

10.2017

Certificate in Hospitality Supervision - Culinary Arts

MIlwaukee Area Technical College
05.2015

High School Diploma -

Wm Horlick High
06.2002

10.2000

MIlwaukee Area Technical College
01.0001

Skills

  • Route management
  • Cargo handling
  • Lifts up to 50 pounds
  • People skills
  • Defensive Driving
  • Safe Driving
  • Efficient Routing
  • Loading and Unloading
  • Payment Collection
  • GPS Navigation
  • Shipment Verification
  • DOT Regulations
  • Efficiency and Time Management
  • Adaptability and Flexibility
  • [State] Driver's License
  • Delivery Verification
  • Traffic Laws and Regulations
  • Multitasking
  • Basic Math Skills
  • Valid Driver's License
  • Delivery and Shipment Records
  • Problem-Solving

Timeline

Parts Delivery Driver

Speedy Peedy Logistics
09.2022 - 02.2024

Package Delivery Driver

Amazon
08.2021 - 08.2022

CurrentDelivery Driver

Grubhub
04.2020

CurrentDelivery Driver

Doordash
11.2019

Customer Service

Jimmy John's
01.2016 - 06.2017

Scratch Baker

Kept delivery van clean -

Certificate in Hospitality Supervision - Culinary Arts

MIlwaukee Area Technical College

High School Diploma -

Wm Horlick High

MIlwaukee Area Technical College

Similar Profiles

CREATE PROFILE
HEIDI ANN