Heidi-ann Allencastre
Makawao,USA
Summary
I am an experienced and goal-oriented professional with a robust background in human services, specializing in working with children and families. As a collaborative team player, I excel in creating an inclusive and supportive environment that fosters learning and growth. With a deep commitment to trauma-informed care and cultural responsiveness, I am adept at working with diverse populations to ensure that their unique needs are met with empathy and understanding. My passion for empowering individuals and families drives my work and supports my mission to create positive, lasting change.
Overview
5
5
years of professional experience
Work History
Maui County Family Program Coordinator
Family Hui Hawaii
08.2023 - Current
- Supervises and mentors Maui County Team and Parent Leaders
- Coordinate & Facilitate Maui County programming to provide safe supportive spaces for parents to connect with eachother through guided reflection and conversation
- Plan events, activities and programs that promote parent support, healing and recovery and support
- Established strategic partnerships with external organizations, expanding program reach and impact.
Family Navigator
Ho'oikaika Partnership
08.2021 - Current
- Offers program services and community resources to eligible families
- Provide direct services including system navigation, parenting and life coaching, access to concrete supports, and aftercare coaching
- Provide brief intervention to support health and wellness of child and family
- Maintain accurate recordkeeping and file maintenance
- build partnerships to help with increasing our program reach
Covid Student Assistant
University of Hawai'i Maui College
12.2020 - 05.2021
- Screen students before entering classrooms
- Receive orders for PPE and deliver to classrooms
- Update UHMC's website with current DOH and CDC information
- Create presentations and Videos for social media sites for students
- Screen and register participants attending all covid testing events at University of Hawai'I Maui College
Family Support Worker/Internship Student
MFSS, Ka Pu'uwai O Na Keiki
08.2020 - 04.2021
- Worked closely with Family Support Workers and Clinical supervisor to learn ins and outs of the field
- Processed referrals to obtain community resources for housing, public assistance, and essentials for participants
- Maintained good working relationships with co-workers and management
- Managed parent support groups addressing topics such as positive discipline and parenting styles
- Met with clients to determine necessary services and make treatment recommendations
- Interviewed family members to assess situations, capabilities and problems
Youth Facilitator
Maui Family Support Services, Youth Services
02.2020 - 02.2021
- Facilitate Botivn Life Skills Training curriculum to middle and high school students in Maui county DOE schools
- Promote health and personal development by demonstrating skills to youth
- Assisted in facilitating e-LifeSkills Training during COVID pandemic and school closures
- Create weekly posts and video to program social media sites to engage with youth
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes
Program Assistant
Malama Family Recovery Center
09.2019 - 09.2020
- Helped create environment focused on participant achievement and development in line with targeted outcomes
- Conferred with an interdisciplinary team to discuss cases and improve treatment strategies
- Intervened in emergencies to de-escalate situations and advocate for the client's needs
- Maintained accurate records of client's histories, progress, and services delivered
- Completed urine analysis daily for all clients in the treatment facility
Program Specialist Assistant
University of Hawaii Maui College, Financial Aid Office
08.2019 - 08.2020
- Created professional letters, spreadsheets, and emails to support day-to-day business needs
- Managed the master calendar and individual team schedules, smoothly balancing student and workload demands
- Kept office documents well-organized and quickly retrieved files for team members
- Answered telephone calls, took messages, and distributed messages to appropriate personnel
Education
Bachelor of Science - Social Work
University of Hawaii At Manoa
Honolulu, HI06.2026
Certificate of Completion - Adult CPR/AED, Child CPR And First Aid
American Heart Association
Kahului, HI06.2021
Associate of Science - Human Services
University of Hawai'i Maui College
Kahului, HI05.2021
Certificate of Completion - Substance Abuse I and II, Dynamics Of Family Violence, Case Management
University of Hawaii Maui College
Kahului, HI05.2021
Certificate of Completion - Youth Mental Health First Aid
Mental Health America of Hawai'i
12.2020
Certified Professional Recovery Coach -
University of Hawai'i Maui College
Kahului, HI05.2018
Skills
- Facilitate support groups
- Case management
- Verbal communication
- Relationship building
- Typing 85 WPM
- Well-organized
- Collaboration
- Culturally-sensitive
- Project coordination
Accomplishments
- Parent Leadership Training Institute, Hawai'i Children's Action Network, 20 Week Parent leadership training. Created community project 'From My Heart To Your Heart' A bonding kit to support and assist infants and mothers with the bonding process during time of separation due to substance abuse disorder, domestic violence or mental health issues.
- Protective Factor Framework, Bringing the Protective Factors to Life in Your Work Trainer of Trainers, Children’s Trust Fund Alliance
- HOPE: Healthy Outcomes Positive Experiences Facilitator, Tufts Medicine Institute
Affiliations
- Ho'oikaika Partnership
- Kakou For Keiki
- Board of Directors for Kansha Preschool
- Board for Hawaii Immunization Coalition
- Board of Directors for Maui Behavioral Health Resources
- Maui Representative for Hawaii Citizens Review Panel
Timeline
Maui County Family Program Coordinator
Family Hui Hawaii
08.2023 - Current
Family Navigator
Ho'oikaika Partnership
08.2021 - Current
Covid Student Assistant
University of Hawai'i Maui College
12.2020 - 05.2021
Family Support Worker/Internship Student
MFSS, Ka Pu'uwai O Na Keiki
08.2020 - 04.2021
Youth Facilitator
Maui Family Support Services, Youth Services
02.2020 - 02.2021
Program Assistant
Malama Family Recovery Center
09.2019 - 09.2020
Program Specialist Assistant
University of Hawaii Maui College, Financial Aid Office
08.2019 - 08.2020
Certificate of Completion - Adult CPR/AED, Child CPR And First Aid
American Heart Association
Associate of Science - Human Services
University of Hawai'i Maui College
Certificate of Completion - Substance Abuse I and II, Dynamics Of Family Violence, Case Management
University of Hawaii Maui College
Certificate of Completion - Youth Mental Health First Aid
Mental Health America of Hawai'i
Certified Professional Recovery Coach -
University of Hawai'i Maui College
Bachelor of Science - Social Work
University of Hawaii At Manoa
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