Heidi Baldwin
Chattaroy,WA
Summary
Organized and adaptable professional with a background in administrative support and customer service. Successfully managed front desk duties and maintained orderly office environments, demonstrating strong communication and problem-solving abilities. Enthusiastic team player committed to delivering great customer service and supporting a positive store environment.
Overview
2
2
years of professional experience
Work History
Student Clerk
Community Health Association of Spokane
08.2023 - 08.2025
- Assisted with patient intake processes and documentation accuracy.
- Supported administrative tasks, ensuring timely response to client inquiries.
- Collaborated with team members to streamline data entry procedures.
- Maintained electronic health records, ensuring compliance with privacy regulations.
- Maintained an orderly office environment by efficiently organizing paperwork, equipment, and supplies within designated storage areas.
- Managed front desk duties, greeting visitors professionally and directing them to appropriate personnel or departments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Assisted with onboarding of new employees.
Education
Bachelor of Science - Psychology
Oregon State University
Corvallis, OR06.2029
Skills
- Effective relationship management
- Administrative support
- Telephone etiquette
- Verbal and writing communication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Professional demeanor
- Fluent in Spanish and Mandarin Chinese
Timeline
Student Clerk
Community Health Association of Spokane
08.2023 - 08.2025
Bachelor of Science - Psychology
Oregon State University