Heidi Bliss
Business Management and Marketing
Summary
Dynamic operations leader with a proven track record at Hemp Source Farms LLC, driving an 86% revenue growth through strategic planning and operational efficiency. Skilled in P&L management and fostering strong client relationships, I excel in optimizing processes and enhancing team collaboration to achieve business objectives.
Overview
11
11
years of professional experience
Work History
Director of Operations
Hemp Source Farms LLC
02.2019 - 04.2022
- Streamlined operational processes to enhance productivity across all divisional activities.
- Implemented inventory management protocols to optimize supply chain efficiency.
- Managed budgeting processes for operational activities, ensuring alignment with company financial goals and objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Drove revenue growth by 86% through the identification of new market opportunities and the expansion of existing products/services offerings.
Account Manager
Interactive Communications International (InComm)
05.2011 - 11.2018
- Cultivated and managed client relationships with multiple regional grocery retailers resulting in continued satisfaction and contract renewals.
- Developed strategic account marketing plans, aligning services with clients sales objectives resulting marked promotional lifts in seasonal promotions.
- Executed semi-annual performance reviews of more than 200 products to determine product placement and optimize growth.
- Designed multiple planograms using JDA software for each retailer to optimize sales and customer visibility of products.
- Managed 3rd party merchandising company efforts to ensure product presence in retail. Set auto replenishment levels to optimize product performance.
Education
Associate of Science - Business Administration And Management
Antelope Valley College
Lancaster, California, CASkills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Business management
- Schedule oversight
- Teamwork and collaboration
- Staff management
- KPI tracking
- Data analysis
- Customer relations and relationship building
- P&L management
Timeline
Director of Operations
Hemp Source Farms LLC
02.2019 - 04.2022
Account Manager
Interactive Communications International (InComm)
05.2011 - 11.2018
Associate of Science - Business Administration And Management
Antelope Valley College