Heidi Bliss
Business Management and Marketing
Summary
Dynamic operations leader with a proven track record at Hemp Source Farms LLC, driving an 86% revenue growth through strategic planning and operational efficiency. Skilled in P&L management and fostering strong client relationships, I excel in optimizing processes and enhancing team collaboration to achieve business objectives.
Overview
11
11
years of professional experience
Work History
Director of Operations
Hemp Source Farms LLC
San Antonio, TX
02.2019 - 04.2022
- Streamlined operational processes to enhance productivity across all divisional activities.
- Implemented inventory management protocols to optimize supply chain efficiency.
- Managed budgeting processes for operational activities, ensuring alignment with company financial goals and objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Drove revenue growth by 86% through the identification of new market opportunities and the expansion of existing products/services offerings.
Account Manager
Interactive Communications International (InComm)
Atlanta, GA
05.2011 - 11.2018
- Cultivated and managed client relationships with multiple regional grocery retailers resulting in continued satisfaction and contract renewals.
- Developed strategic account marketing plans, aligning services with clients sales objectives resulting marked promotional lifts in seasonal promotions.
- Executed semi-annual performance reviews of more than 200 products to determine product placement and optimize growth.
- Designed multiple planograms using JDA software for each retailer to optimize sales and customer visibility of products.
- Managed 3rd party merchandising company efforts to ensure product presence in retail. Set auto replenishment levels to optimize product performance.
Education
Associate of Science - Business Administration And Management
Antelope Valley College
Lancaster, California, CASkills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Business management
- Schedule oversight
- Teamwork and collaboration
- Staff management
- KPI tracking
- Data analysis
- Customer relations and relationship building
- P&L management
Timeline
Director of Operations
Hemp Source Farms LLC
02.2019 - 04.2022
Account Manager
Interactive Communications International (InComm)
05.2011 - 11.2018
Associate of Science - Business Administration And Management
Antelope Valley College