Heidi Brown
Pompano Beach,FL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
ChillN Nitrogen Icecream
02.2020 - 03.2023
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Responded to customer questions regarding products, prices and availability.
- Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events.
- Mentored junior team members and managed employee relationships.
Education
Associate of Science -
Broward College
Fort Lauderdale, FLAssociate of Science - Public Health
Tallahassee State College
Tallahassee, FL05.2027
High School Diploma -
Coral Springs High School
Coral Springs, FL06.2023
Skills
- Processes and procedures
- Goal-oriented
- Improvement plan knowledge
- Quantitative skills
- Experience in leadership
- Customer service
- Friendly, positive attitude
- Reliable & trustworthy
- Team management
- Supervision & leadership
Certification
- Florida Food Handlers License - 2021
Timeline
Supervisor
ChillN Nitrogen Icecream
02.2020 - 03.2023
Associate of Science -
Broward College
Associate of Science - Public Health
Tallahassee State College
High School Diploma -
Coral Springs High School
- Florida Food Handlers License - 2021
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