Summary
Overview
Work History
Education
Skills
Timeline

Heidi Caldwell

New Plymouth,ID

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

10
10
years of professional experience

Work History

Executive Director

WICAP
08.2013 - Current
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
  • Defined company roles and responsibilities to establish and enhance processes
  • Drove strategic improvements to enhance operational and organizational efficiencies
  • Oversaw business-wide changes to modernize procedures and organization
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
  • Directed technological improvements, and increased ability to maximize remote work for rural areas
  • Currently oversee annual budget of 12 million

Board Member

National Head Start Association
Washington DC
06.2022 - Current
  • Provided guidance and leadership on strategic planning initiatives and organizational development
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission

President, Board of Directors

CAPAI
Boise, ID
03.2020 - Current
  • Cultivated strong relationships with external partners including IDHW to foster collaboration and maximize resources
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership

Education

Master of Science - Mental Health Counseling

Grand Canyon University, Phoenix, AZ
11.2026

Bachelor of Science - Applied Management

Grand Canyon University, Phoenix, AZ
11.2021

Associate of Arts - Pre-Nursing

Treasure Valley Community College, Ontario, OR

Skills

  • Team Leadership
  • Social Work
  • Public Speaking
  • Program Monitoring
  • Training and Development
  • Outreach Programs
  • Budgeting and Financial Management

Timeline

Board Member - National Head Start Association
06.2022 - Current
President, Board of Directors - CAPAI
03.2020 - Current
Executive Director - WICAP
08.2013 - Current
Grand Canyon University - Master of Science, Mental Health Counseling
Grand Canyon University - Bachelor of Science, Applied Management
Treasure Valley Community College - Associate of Arts, Pre-Nursing

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Heidi Caldwell