Heidi Congrove
Rockbridge
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Manager/Owner/Operator
R H Lee Service Company
Rockbridge
10.2015 - 06.2018
- Overseeing paperwork, customer quotes, invoices, etc.
- Handling customer inquiries and pricing
- Handling remodels/demolition/replacements
- Ordering new products and replacements
Front Desk Clerk
Lazy Lane Cabins
Logan
04.2012 - 07.2012
- Answering phone inquiries.
- Handling customer reservations via phone and online.
- Completing day to day office tasks such as, copying, faxing, paperwork, etc.
- Cleaning office area.
- Assisting in housekeeping when needed.
Teller
Sterling Savings Bank
Livingston
03.2010 - 09.2010
- Offer excellent customer service.
- Complete customer transactions via drive through window and counter.
- Complete paperwork when needed.
- Use coin sorter when necessary.
- Complete office tasks as needed.
- Handle customer inquiries.
Teller
Standing Stone National Bank
Lancaster
05.2002 - 08.2005
- Offer excellent customer service.
- Handle phone and desk inquiries.
- Open/close new accounts.
- Handle customer transactions via drive through window & counter.
- Service & balance ATM when needed.
Education
Associates in Criminal Justice - Criminal Justice
Everest College Online
Tempe, AZ 06.2004 - 08.2005
Skills
- Able to type 60 wpm
- Proficient in Microsoft applications
- Some experience with LexusNexis
- Multi-tasking
Timeline
Manager/Owner/Operator
R H Lee Service Company
10.2015 - 06.2018
Front Desk Clerk
Lazy Lane Cabins
04.2012 - 07.2012
Teller
Sterling Savings Bank
03.2010 - 09.2010
Associates in Criminal Justice - Criminal Justice
Everest College Online
06.2004 - 08.2005
Teller
Standing Stone National Bank
05.2002 - 08.2005