Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi DeGraaf

Silverhill,AL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Sales Associate

Lane Bryant
Foley, AL
09.2024 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Associate

Zales jewelery outlet
Foley, AL
11.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Fitness Center Attendant

City of Orange Beach, Alabama
Orange Beach, AL
11.2021 - 02.2023
  • Greeted members and guests upon arrival to the fitness center.
  • Assisted with membership inquiries, cancellations, and renewals.

Sales Associate

RV's Unlimited
Robertsdale, AL
05.2019 - 05.2020
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Receptionist

Smeraglia Enterprises
Robertsdale, AL
01.2018 - 05.2019
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Education

High School Diploma -

Pensacola High School
Pensacola, FL
06-1990

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Upselling and cross selling
  • Meeting deadlines
  • Cleaning techniques
  • Positive and professional
  • Cash handling accuracy
  • Product recommendations
  • Product promotions
  • Relationship building
  • Friendly and outgoing
  • Guest relations

Timeline

Sales Associate

Lane Bryant
09.2024 - Current

Sales Associate

Zales jewelery outlet
11.2023 - Current

Fitness Center Attendant

City of Orange Beach, Alabama
11.2021 - 02.2023

Sales Associate

RV's Unlimited
05.2019 - 05.2020

Receptionist

Smeraglia Enterprises
01.2018 - 05.2019

High School Diploma -

Pensacola High School

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Heidi DeGraaf