Heidi Denzel
Fergus Falls,MN
Summary
Experienced healthcare professional specializing in staff training and operational management. Known for strong attention to detail and effective communication, contributing to improved team efficiency and compliance with safety standards. Dedicated RN Case Manager with a strong focus on medication administration, therapy management, and drug safety.
Overview
41
41
years of professional experience
Work History
Co-Owner
Spirits Isle Off-Sale
Ashby, MN
05.2013 - Current
- Managed daily operations of Spirits Isle Off-Sale, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, maintaining optimal stock levels to meet customer demand and reduce shortages.
- Coordinated staff schedules and delegated tasks to improve team productivity and service delivery.
- Managed daily operations of Spirits Isle Off-Sale and ensured smooth workflow.
- Oversaw inventory management and maintained optimal stock levels for products.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
Office Manager
Denzel's Region Waste
Dalton, MN
07.1997 - 11.2025
- Managed daily office operations to sustain efficient workflow systems.
- Coordinated scheduling and logistics for waste management services, optimizing resource allocation.
- Implemented inventory tracking systems to ensure availability of supplies and equipment.
- Maintained accurate employee attendance records and processed payroll submissions timely.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained compliance with company policies and local regulations consistently.
- Managed daily office operations and administrative tasks efficiently.
RN Case Manager
New Dimensions Home Health Care
Fergus Falls, Minnesota
05.1999 - 05.2024
- Monitored patient progress and adjusted care plans based on findings.
- Coordinated medical services among primary care providers, specialists, hospitals, and outpatient clinics to ensure seamless patient care.
- Provided customer service by answering questions about medications and health products.
- Facilitated communication between patients, families, and healthcare providers.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Advocated for patients' rights and access to necessary resources.
RN Staff Nurse
Lake Region Healthcare
Fergus Falls, MN
05.1994 - 05.1999
- Trained and mentored new nursing staff on best practices.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Administered intravenous fluids and medications according to physician prescriptions.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Administered intravenous fluids and medications as prescribed by physicians.
LPN
Veterans Hospital
Fargo, North Dakota
09.1985 - 09.1990
- Administered medications and treatments prescribed by healthcare providers.
- Coordinated patient care with interdisciplinary teams for effective service delivery.
- Maintained accurate patient charts and documented vital signs, medical histories, medications, and health changes to support quality care.
- Provided direct patient care including wound management, medication administration, IV therapy, assessments, and treatments.
Education
Associate of Applied Science - RN
Minnesota State Community And Technical College
Fergus Falls, MN05-1992
Associate of Applied Science - LPN
North Dakota School of Science
Wahpeton05-1985
High School Diploma -
Leaonard Public School
Leonard, ND05-1983
Skills
- Medication therapy management
- Prescription interpretation
- Medication administration
- Intravenous admixture preparation
- Drug monitoring
- Drug storage procedures
- Medication storage procedures
- Drug inventory management
- Ordering and stocking medications
- Dosage form preparation
- Drug safety
- Safety protocols
- Drug interaction awareness
- Drug classification
- Pharmacy and customer records management
- Labeling accuracy
- Proper labeling
- Proper labeling procedures
- Pharmaceutical calculations
- Updating medication histories
Timeline
Co-Owner
Spirits Isle Off-Sale
05.2013 - Current
RN Case Manager
New Dimensions Home Health Care
05.1999 - 05.2024
Office Manager
Denzel's Region Waste
07.1997 - 11.2025
RN Staff Nurse
Lake Region Healthcare
05.1994 - 05.1999
LPN
Veterans Hospital
09.1985 - 09.1990
Associate of Applied Science - RN
Minnesota State Community And Technical College
Associate of Applied Science - LPN
North Dakota School of Science
High School Diploma -
Leaonard Public School