Heidi Duarte
Tod Children's Hospital
Youngstown
1
year of professional experience
Demonstrated adaptability and extensive expertise in healthcare billing and patient management.
Work History
Pediatric Medical Receptionist Manager
- Scheduled appointments and managed patient records to ensure smooth clinic operations.
- Verified insurance information and processed patient registrations to facilitate patient access to care.
- Assisted in managing electronic health record systems for accuracy.
- Handled patient correspondence while maintaining confidentiality to enhance patient trust and satisfaction.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
Emergency Department Registrar
- Registered patients for emergency services, ensuring accurate and timely admissions in a fast-paced hospital environment.
- Collected and verified patient information to facilitate smooth admissions and enhance patient flow.
- Processed electronic health records, streamlining patient management and improving accessibility of information.
- Maintained confidentiality of patient records in compliance with healthcare regulations.
Pediatric Medical Office Manager
- Coordinated communication between medical teams and patients' families to ensure clarity and support.
- Implemented office procedures that improved patient flow and streamlined operations.
- Maintained accurate patient records using electronic health record systems.
- Ensured compliance with healthcare regulations and hospital policies.
- Assisted in budgeting and managing resources for office supplies and equipment to maintain operational efficiency.
Billing Manager
1 Year- Processed insurance claims and verified patient eligibility, ensuring timely reimbursement.
- Conducted insurance verification and pre-authorization, coded medical procedures and managed patient charts.
- Assisted in resolving billing disputes with patients and insurance companies, enhancing customer satisfaction.
- Maintained organized records of billing transactions and patient accounts to support accurate financial reporting.
Education
Associate of Applied Science - Medical Billing And Coding Specialist
- 3.99 GPA
- Honor Roll
- Dean's List
High School Diploma
- Business
Skills
Managed billing processes that advanced revenue collection initiatives.
Championed adherence to compliance standards
mitigating regulatory risks for the organization.
Maintained HIPAA compliance to enhance patient trust and protect confidentiality.
Leveraged terminology knowledge to clarify communications within healthcare.
Facilitated conflict resolution to cultivate a constructive work environment.
Coordinated multi-tasking efforts to optimize project execution timelines.
Commended for reliability and punctuality
reinforcing team accountability.
Strengthened communication skills that enhanced collaboration among team members.
Education and Training
other,other,other
References
References available upon request.
Timeline
Billing Manager
Windsor Home Health
04.2025 - 04.2026Read More
Youngstown State University
from Business
Read More
Austintown Fitch High School
High School Diploma
Read More
Ross Medical Education Center
Associate of Applied Science from Medical Billing And Coding Specialist
Read More
Pediatric Medical Office Manager
Tod Children's Hospital
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Emergency Department Registrar
Forum Health Hospital
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Pediatric Medical Receptionist Manager
Tod Children's Hospital
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