HEIDI LACY

Remote position. Fright brokerage, mainly Drayage. Quoting for transportation. Track loads, keep customers and carriers update to date on deliveries, rate negotiations, working with customers to obtain more business, invoicing and posting finished loads.

Position through Remedy Staffing

● track/trace containers to provide daily updated status reports for my customers.

● credit checks and invoicing.

● Request and provide all necessary documentation in the system for the

brokerage teams.

● Respond to booking emails from origins providing routing Instructions

and sell rates.

● Request quotes internally and provide sell rates to customers.

● Customer service is a top priority. Answering all emails from truckers, origins, and customers on account questions and concerns.

• Position through Acloche
• Responsible for the preparation and processing of all documents and transactions necessary to ship and receive materials to and from domestic and international locations.

• Loading and unloading trucks
• Picking, packing
• Direct warehouse associates
• Fill in for supervisor, running shifts when needed
• Hold start up meetings
• Inventory management
• Quality control
• Trainer for new hires
• Allocate all orders to be picked
• Handle all paperwork/BOL's
• Fix all shipping and/or receiving errors
• AS400
• Skype
• WMS
• Fleet Manager
• Fill in for clerk on Fridays and when needed
• Assign drivers to routes and keep track of mileage
• Prepare and send out daily production reports/nightly recap
• Accounts payable
• Enter warehouse and driver payroll.

• Received bonus monthly for exceeding productivity with zero mistakes
• Worked in various areas within the warehouse when needed
• Trained new hires and seasonal employees
• RF scanner/Voice picking
• Fork lift

• Inventory management
• Allocated and posted all orders
• Handled all paperwork, BOL's
• Main contact with customer and trucking companies
• Helped in warehouse when needed, loading and/or unloading trucks and preparing product for shipment.

• Helped RN's care for patients on the heart floor and ICU
• Received awards on three different occasions, which is based on patient and/or patient's family feedback.

• Direct employees
• Able to work in all areas, picking, packing, loading and unloading trucks, and helping in office when needed
• Quality control
• Trained new hires
• Received bonus on a monthly basis for exceeding picking quota with zero errors from picking, packing, loading trucks.
• Safety committee
• RF scanner
• Vocera voice picking
• Fork lift