Summary
Overview
Work History
Education
Skills
References
Timeline
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Heidi Freeman

Reno,NV

Summary

Skilled waitress and bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Team player.

Overview

1
1
year of post-secondary education
10
10
years of professional experience

Work History

Bartender

Aramark
Reno
12.2025 - Current
  • On call position.
  • Bartending/Waitress/Banquets.
  • Being able to adapt to any location and/or position. Proficient in many POS systems.

Lead Bartender

Montreux Golf & Country Club
Reno, Nevada
04.2025 - Current
  • Standard golf course bartending with food.
  • Manage scheduling, inventory and ordering.
  • Seasonally work here in the summers.

Bartender

Grafted Whiskey & Wine
Reno, NV
11.2021 - 02.2025
  • Waitress/Bartender/Mixologist/Lead Bartender
  • Wine & Whiskey Knowlegde
  • Craft Cocktail bartending in a fast paced environment

Bartender

The Grille at Somersett
Reno, NV
07.2021 - 01.2022
  • Beverage Cart/Waitress/Bartender/Lead Bartender
  • Inventory and responsible for all roles at The Bunker Clubhouse.
  • Rotated between roles and buildings during recovery after COVID.

Assistant Bar Manager

Tawas Bay Beach Resort
East Tawas, MI
02.2021 - 06.2021
  • Waitress/Bartender/Bar Manager
  • Inventory/Scheduling/Ordering/Invoices
  • Craft cocktail bar in a fast past tourist location.

Bar Manager

Top Shot Pub
Tammuning, Guam
12.2018 - 07.2020
  • Bartender/Bar Manager
  • Inventory/Scheduling/Invoices
  • Gambling/Gaming Payouts

Bartender

Green Lizard
Tammuning, Guam
10.2018 - 04.2019
  • Waitress/Bartender/Lead Bartender
  • Fast paced tourist bar in downtown area
  • Games/Ticketed Events/Promotional/Club

Bartender

Lakeridge Golf Course
Reno, Nevada
03.2018 - 07.2018
  • Waitress/Bartender/Lead Bartender
  • Invoices/Back-stock/Organization
  • Promotional/Weddings/Private Events

Bartender

Hard Water House
Reno, NV
05.2017 - 07.2018
  • Opened Restaurant and trained new hires on POS system.
  • Waitress/Bartender/Lead Bartender
  • Craft Cocktails in a whiskey lounge with cigars.

Bartender

Napa Sonoma Grocery Company
Reno, NV
11.2016 - 07.2018
  • Waitress/Bartender
  • Fine Dining Experience/Events
  • Gaming Payouts/Comps

Education

GSkin & Beauty Institute -

Advanced Esthetician
Reno, NV
10.2025 - 05.2026

Spanish Springs High School
Reno, NV

Skills

  • Customer service
  • 14 years of restaurant experience
  • Leadership/Management/Teamwork
  • Recruiting/Hiring/Training
  • Inventory/Ordering
  • Scheduling/Managing PTO
  • Cash Handling/Employee Payouts/Gaming Payouts
  • Craft cocktail/Wine and Spirit knowledge
  • Organized/Time Management
  • Accountable/Reliable/Trustworthy
  • POS systems
  • Outgoing personality

References

References available upon request.

Timeline

Bartender

Aramark
12.2025 - Current

GSkin & Beauty Institute -

Advanced Esthetician
10.2025 - 05.2026

Lead Bartender

Montreux Golf & Country Club
04.2025 - Current

Bartender

Grafted Whiskey & Wine
11.2021 - 02.2025

Bartender

The Grille at Somersett
07.2021 - 01.2022

Assistant Bar Manager

Tawas Bay Beach Resort
02.2021 - 06.2021

Bar Manager

Top Shot Pub
12.2018 - 07.2020

Bartender

Green Lizard
10.2018 - 04.2019

Bartender

Lakeridge Golf Course
03.2018 - 07.2018

Bartender

Hard Water House
05.2017 - 07.2018

Bartender

Napa Sonoma Grocery Company
11.2016 - 07.2018

Spanish Springs High School
Heidi Freeman