Heidi Gavett
Tacoma,WA
Summary
Detail-oriented Environmental Services Housekeeper with a strong focus on infection control. Proven ability to maintain high hygiene standards and ensure safety compliance in healthcare environments.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Environmental Services Housekeeper
Wellfound Behavorial Health Hospital
Tacoma, Washington
07.2023 - Current
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Followed departmental safety protocols to ensure a safe environment for patients and staff.
- Sanitized surfaces, furniture, and equipment to prevent infection spread and protect patient health.
- Coordinated with team members to optimize cleaning schedules and uphold hygiene standards.
Environmental Services Housekeeper
MultiCare Allenmore Hospital
Tacoma, Washington
05.2022 - Current
- Executed cleaning and sanitization of patient rooms in strict adherence to hospital protocols.
- Ensured cleanliness of common areas and restrooms, promoting a hygienic environment for patients and staff.
- Disposed of waste and hazardous materials according to safety guidelines.
- Collaborated with nursing staff to prioritize cleaning tasks efficiently.
- Followed infection control practices to maintain a safe environment.
- Trained new staff on cleaning procedures and safety standards.
- Minimized infection risks by thoroughly sanitizing surfaces, furniture, and equipment.
General Manager
Holiday Inn Express Rockport
Rockport, Texas
01.2019 - 12.2021
- Oversaw daily hotel operations, enhancing guest satisfaction and service quality.
- Managed recruitment, training, and performance evaluations, fostering a skilled and effective team.
- Developed and implemented operational policies and procedures to enhance efficiency.
- Monitored financial performance, including budgeting and expense control measures.
- Led marketing initiatives that promoted hotel services and increased brand visibility.
- Fostered a positive work environment by resolving staff conflicts and promoting teamwork.
- Ensured compliance with health, safety, and regulatory standards across hotel operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
Executive Housekeeping Manager
Holiday Inn Express Minot
Minot, North Dakota
01.2010 - 01.2019
- Supervised housekeeping staff to maintain high cleanliness standards.
- Developed and implemented standard operating procedures for housekeeping to standardize cleaning practices and improve service quality.
- Conducted regular inspections to ensure compliance with quality standards.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Trained new staff on cleaning procedures and safety protocols.
- Coordinated staff scheduling and assignments to enhance daily operational efficiency.
- Managed inventory of cleaning supplies and equipment to ensure availability and reduce waste.
- Implemented best practices for waste management and recycling efforts.
- Collaborated with front desk to address guest concerns promptly.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Dental Assistant - Dental
Bates Technical College
Tacoma, WA01-1994
Skills
- Cleaning procedures
- Sanitation procedures
- Infection control
- Environmental sanitation
- Hazardous chemical training
- OSHA safety compliance
- Sterilization techniques
- Soiled linen removal
- Restroom sanitation
- Trash removal
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning and sanitation
- Linen handling
- Supply inventory
- Cleaning solutions knowledge
- Cleaning schedule adherence
- Time management
- Multitasking and prioritization
- Multitasking capacity
- Attention to detail
- Team collaboration
- Teamwork
- Effective communication
- Leadership skills
- Detail-oriented
- Safety compliance
- Multitasking and prioritization
- Multitasking capacity
Certification
BLS
Timeline
Environmental Services Housekeeper
Wellfound Behavorial Health Hospital
07.2023 - Current
Environmental Services Housekeeper
MultiCare Allenmore Hospital
05.2022 - Current
General Manager
Holiday Inn Express Rockport
01.2019 - 12.2021
Executive Housekeeping Manager
Holiday Inn Express Minot
01.2010 - 01.2019
Dental Assistant - Dental
Bates Technical College