Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heidi Gomez

Minneapolis,MN

Summary

Dedicated Human Services Technician at Minneapolis Veterans Home, skilled in client assessment and community resource navigation. Proven ability to enhance elderly clients' independence and well-being through effective care plan development and crisis management. Committed to delivering exceptional customer service while maintaining meticulous documentation standards.

Overview

13
13
years of professional experience

Work History

Human Services Technician

Minneapolis Veterans Home
Minneapolis, Minnesota
05.2024 - Current
  • Guided elderly clients in navigating community resources to improve their overall well-being.
  • Supported elderly individuals in performing daily tasks, promoting independence and comfort.
  • Facilitated daily living activities for elderly clients to improve their quality of life.

Lead Home Health Aide

Landmark
Fridley, Minnesota
01.2012 - 02.2016
  • Participated in team conferences to discuss patient care goals and objectives.
  • Assisted in ambulation and exercise routines for clients.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Assisted nursing staff with restocking supplies such as syringes, needles.
  • Kept detailed documentation of all administered medications in accordance with standards set by regulatory agencies.

Education

High School Diploma -

Roseville
Roseville, MN
06-1999

Skills

  • Client assessment
  • Medication management
  • Care plan development
  • Community resource navigation
  • Documentation accuracy
  • Customer service
  • Team collaboration
  • Crisis management

Languages

Spanish
Limited

Timeline

Human Services Technician

Minneapolis Veterans Home
05.2024 - Current

Lead Home Health Aide

Landmark
01.2012 - 02.2016

High School Diploma -

Roseville

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