Karyn Gruber
Summary
Compassionate Human Services Technician with experience in providing support to diverse populations, including individuals with developmental disabilities and disadvantaged groups. Skilled in case management, crisis intervention, and facilitating community resources. Demonstrates strong interpersonal skills, empathy, and patience while making a positive impact on clients' lives through effective advocacy and support.
Overview
41
41
years of professional experience
Work History
Human Services Technician
Community Behavioral Health Hospital
Bemidji
02.2024 - Current
- Supported clients in daily living activities and personal care, enhancing their independence and quality of life.
- Monitored patient behavior and reported changes to the healthcare team.
- Ensured accurate patient records and documentation in electronic systems, facilitating seamless communication among healthcare providers.
- Provided crisis intervention support to patients in distressing situations.
- Guided clients in accessing mental health resources, promoting their overall well-being and support.
- Completed accurate legible documentation for client profile as outlined by policy, reports and observations.
CNA
Gold Pine Nursing Home
Bemidji
02.2023 - 08.2024
- Assisted residents with daily activities and personal care to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff to ensure timely medical intervention.
- Maintained cleanliness and safety in patient rooms and common areas.
- Documented patient care activities in electronic health records accurately.
- Collaborated with team members to enhance patient care strategies.
- Trained new staff on caregiving procedures and facility policies.
- Provided support for activities of daily living, including bathing, dressing, and grooming, to promote resident dignity and independence.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Flight Attendant
United Airlines
Chicago
01.1989 - 11.2021
- Ensured compliance with safety regulations and emergency procedures.
- Delivered exceptional customer service, enhancing passenger satisfaction and overall flight experience.
- Conducted pre-flight safety checks on equipment and supplies.
- Assisted passengers with boarding, luggage, and in-flight services.
- Managed in-flight emergencies, providing first aid when necessary.
- Collaborated with flight crew to maintain smooth operations during flights.
- Trained new staff on safety protocols and customer service standards.
- Communicated effectively with diverse groups of passengers and crew members.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Anticipated passenger needs to elevate comfort and ensure enjoyable flight.
- Adhered to company policies regarding security measures and protocol at all times.
- Provided clear and informative responses to passenger inquiries, fostering positive communication during flights.
- Provided assistance to disabled passengers.
CNA
Eventide Nursing Home
Moorhead
09.1985 - 05.1987
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Supported residents with daily activities and personal care needs to promote comfort and well-being.
- Teamed with colleagues to develop and implement patient care strategies, improving overall care quality.
- Reported changes in patient conditions to registered nurse or physician.
- Educated patients on self-care techniques that would help them maintain their independence.
- Offered emotional support to family members, helping them navigate challenging situations.
Education
Bachelor of Science - Marketing And Advertising
Moorhead State University
Moorhead, MN05-1987
Skills
- Client assessment
- Mental health assessment
- Behavioral support
- Motivational interviewing
- Trauma-informed care
- Therapeutic techniques
- Documentation skills
- Understanding human behavior
- Professional boundaries
- Problem-solving aptitude
- Interpersonal communication
- Mood disorders
Timeline
Human Services Technician
Community Behavioral Health Hospital
02.2024 - Current
CNA
Gold Pine Nursing Home
02.2023 - 08.2024
Flight Attendant
United Airlines
01.1989 - 11.2021
CNA
Eventide Nursing Home
09.1985 - 05.1987
Bachelor of Science - Marketing And Advertising
Moorhead State University