Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heidi Hall

Sanibel,FL

Summary

Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Service Team Member

Uhmaze Bowls
03.2023 - 08.2023
  • Make açaí bowls, toast, and smoothies
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Accept payment from customers, and make change as necessary
  • Communicate with customers regarding orders, comments, and complaints.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Developed and maintained positive relationships with customers to enhance service

Ice Cream Scooper, Workers

Joey's Custard
08.2021 - 09.2022
  • Scoop ice cream and serve custard to customers
  • Communicate with customers regarding orders, comments, and complaints
  • Accept payment from customers, and make change as necessary
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes
  • Operated cash register, taking payments and issuing customer receipts
  • Maintained cleanliness and organization in establishment
  • Carried out cash and card transactions quickly and thoughtfully
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes
  • Maintained menu knowledge to provide recommendations and answers to customer questions
  • Offered samples of new ice cream flavors to customers
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials
  • Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors
  • Observed health code regulations and internal policies for cleaning and sanitizing
  • Greeted incoming customers and provided reliable, friendly customer service
  • Processed sales transactions for cash, debit, and credit purchases

Education

Associate of Science - Biology

Florida South Western State College
Fort Myers, FL
05.2025

Skills

  • Suggestive Selling
  • Customer Needs Assessments
  • Staff Supervision
  • Organic Ingredients
  • Active Listening
  • Menu Development
  • Billing and Payment Processing
  • Accurate Cash Handling
  • Dishwashing and Sanitization
  • Clean and Sanitize Surfaces
  • Customer Preferences
  • Work Coordination
  • Prepare Ingredients
  • Vegetable and Fruit Preparation
  • Guest Satisfaction
  • Customer Engagement

Certification

Greeting Customers Food Safety And Sanitation Food Services Food Preparation Cash Register Restaurant Operation

Timeline

Food Service Team Member

Uhmaze Bowls
03.2023 - 08.2023

Ice Cream Scooper, Workers

Joey's Custard
08.2021 - 09.2022

Associate of Science - Biology

Florida South Western State College

Similar Profiles

CREATE PROFILE
Heidi Hall