Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Hernandez Arenivar

Fort Collins,CO

Summary

Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast paced environments.

Overview

5
5
years of professional experience

Work History

Head Hostess

Snooze AM Eatery
Fort Collins, CO
07.2024 - Current
  • Greeted guests upon arrival and escorted them to their tables.
  • Assisted with seating arrangements for large groups and special occasions.
  • Provided excellent customer service to ensure guest satisfaction.

Restaurant Server

Santys Taco shop
Pagosa Springs, CO
08.2023 - 05.2024
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Checked back with guests periodically to ensure satisfaction with food and service.

Restaurant Hostess

City Hall Cafe & Grill
Pagosa Springs, CO
06.2019 - 08.2023
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.

Education

Political Science

Colorado State University
Fort Collins, CO
08-2024

Skills

  • Bilingual
  • Responsible
  • Food safety understanding
  • Cash Handling
  • Food presentation
  • Professional Appearance
  • Menu Memorization
  • Safe Food Handling
  • Dining customer service
  • Tableside Service

Timeline

Head Hostess

Snooze AM Eatery
07.2024 - Current

Restaurant Server

Santys Taco shop
08.2023 - 05.2024

Restaurant Hostess

City Hall Cafe & Grill
06.2019 - 08.2023

Political Science

Colorado State University

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Heidi Hernandez Arenivar