Sophia Marie Zayas
Miami,FL
Summary
Bright college student seeking opportunities that enable growth and development within marketing. A dynamic leader with proven success in guest service and marketing strategy at Deering Bay Yacht & Country Club and University's Best Movers. Excelled in enhancing brand visibility and member satisfaction. Skilled in planning, organization, and fostering positive relationships, significantly improving operational efficiency and customer acquisition.
Overview
1
1
year of professional experience
Work History
Head Hostess
Deering Bay Yacht & Country Club
10.2023 - Current
- Trained and mentored new staff members to ensure consistent service and adherence to clubhouse policies.
- Established a welcoming atmosphere by greeting and seating an average of 100+ members promptly and professionally upon arrival.
- Coordinated and managed large parties and club dining hall events, ensuring seamless service from arrival through departure.
- Promoted club loyalty by fostering positive member relationships.
Marketing Director
University's Best Movers
08.2024 - 10.2024
- Oversaw and managed the creation of compelling marketing materials, including flyers, campaign videos, and social media content.
- Developed and executed marketing strategies to increase brand awareness and drive customer acquisition.
- Conducted market research to identify target audiences and trends..
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL05-2025
Skills
- Bilingual English/Spanish
- Exceptional Communication
- Planning and Organization
- Conflict/Resolution Skills
- Time Management
- Proficient in MS Office
- Social Media Proficiency
- Market Research
- Content Creation
- Trend Analysis
Timeline
Marketing Director
University's Best Movers
08.2024 - 10.2024
Head Hostess
Deering Bay Yacht & Country Club
10.2023 - Current
Bachelor of Arts - Psychology
Florida International University
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