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Associate Principal Engineer

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Proven leader in customer experience at Mercury Marine, seeking to lead the CX Call Center as Senior Manager. Brings expertise in team development, process improvement, and strategic leadership, supported by Lean Six Sigma and Design Thinking certifications. Committed to driving consumer satisfaction and optimizing performance across the CX department.

The apprenticeship position is of interest because it offers an opportunity to keep furthering my knowledge in manufacturing. I have always had a deep interest and passion for fixing things and would love the opportunity to make a career out of it. My goal would be to absorb all the knowledge possible through the duration of the apprenticeship and apply it to my future with Mercury Marine.

Energetic Assembly Technician committed to accurately assembling different components and parts of goods to deliver a quality product which is ready to be sold. Safety-conscious and physically agile with excellent time management skills. Also easy to get along with and is always open to learn more.

Dynamic and reliable professional with extensive experience in customer service at SUBWAY® Restaurants. Proven ability to enhance workflow and efficiency through teamwork and problem-solving. Skilled in cash handling and POS operation, consistently delivering exceptional service while maintaining a clean and organized environment. Committed to exceeding customer expectations and ensuring satisfaction.

Dynamic and customer-focused professional with experience at Mayville Golf Club, excelling in beverage preparation and customer service. Proven ability to enhance guest satisfaction through exceptional service and effective communication. Skilled in basic accounting and committed to maintaining safety standards, ensuring a welcoming environment for all patrons.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic LPN Case Manager with a proven track record at United Healthcare, excelling in care coordination and quality improvement. Expert in clinical documentation and compassionate care, I have successfully developed individualized care strategies, enhancing patient outcomes and satisfaction. Committed to fostering interdisciplinary collaboration and promoting health management for diverse patient populations.

 Dedicated healthcare professional with extensive experience in subacute patient care, case management, and Charge Nurse leadership. Proven expertise in discharge planning, utilization review support, clinical intake, and triage, along with effective collaboration with physicians and comprehensive staff training. Exceptional skills in care coordination and documentation, coupled with a strong ability to communicate clearly and manage time efficiently in dynamic healthcare settings. Committed to delivering high-quality patient care while enhancing operational efficiencies within the healthcare team. 

Experienced LPN with 10 years of experience in various aspects of nursing including med-surg and clinic settings & dealing with all ages from pediatrics to geritatrics.

Dedicated to delivering exceptional customer service and ensuring high levels of customer satisfaction. Consistently resolves conflicts promptly and fosters positive client relationships. Proven track record of providing immediate solutions to issues. Excels in training teams on effective upselling techniques and enhancing customer service skills.

Heidi Higgins

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LPN Case Manager

LPN Field Nurse

LPN School Nurse

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Associate of Science - Nursing

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LPN Case Manager

LPN School Nurse

LPN Field Nurse

Associate of Science - Nursing

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