Heidi Hines

• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
• Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
• Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.

• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
• Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
• Implemented risk management strategies to mitigate potential barriers to project success.

I was a home care provider until my mother became ill with Alzheimer's in 2019. My family stepped away from being a provider until my mother was no longer living with us. As a provider I worked diligently to introduce new experiences, build self confidence, help learn new skills such as engaging in Special Olympics. My objective was to create inclusion and reduce any stigmatism that IDD individuals are not able to have a regular life.

• Assisted in supporting independence and well-being.
• Assisted the individual with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
• Established nutritious meal plans and prepared daily offerings to meet individuals dietary needs.
• Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
• Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
• Maintained accurate records, documenting daily activities, progress, and any changes in health conditions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Resolved problems, improved employee moral and provided exceptional service.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.