Heidi Holford
Henderson
Summary
I am extremely enthusiastic and dedicated to providing excellent customer service with a smile at all times! I am also a very organized person, detail oriented, and dedicated to increasing sales by providing the ultimate customer experience. I have several months of experience in customer service settings with a proven track record of job success! I just graduated high school where I studied with multiple honors and advanced placement classes. I maintained good grades as well as participated in multiple sports such as volleyball and competitive cheer!
Overview
1
1
Certification
1
1
year of professional experience
Work History
Fine Jewelry Sales Associate
JCPenney
Henderson
11.2024 - 01.2025
- Maintained jewelry displays to ensure an attractive shopping environment.
- Prepared merchandise for purchase or rental.
- Assisted customers in selecting fine jewelry based on preferences and occasions.
- Described merchandise and explained use, operation and care.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
FOH Team Member
Carl’s jr
Henderson
06.2024 - 11.2024
- Provided excellent customer service in a busy fast food environment.
- Took customers orders accurately and efficiently at the register.
- Prepared food items according to health and safety standards.
- Maintained cleanliness and organization of dining and kitchen areas.
Education
Coronado High School
Henderson, NVSkills
- Visual merchandising
- Customer relations
- Sales techniques
- Cash handling
- Time management
- Team collaboration
- General housekeeping
- Retail sales
- Inventory
- Food handling
Affiliations
- Competitive Cheer
- Volleyball
Certification
- Food handlers safety card
- Issued by the Southern Nevada Health District
- Expires: 4/28/2028
Timeline
Fine Jewelry Sales Associate
JCPenney
11.2024 - 01.2025
FOH Team Member
Carl’s jr
06.2024 - 11.2024
Coronado High School