Heidi Jorgensen
Germantown
Summary
Compassionate Caregiver with expertise in enhancing client well-being through personalized care and effective communication. Skilled in fostering independence and ensuring health and safety while providing emotional support. Experienced in maintaining a safe environment and accurate record-keeping to promote quality of life. Committed to delivering exceptional care that prioritizes client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
caregiving
Serenity Villa
Slinger
11.2025 - 02.2026
- Provided personal care and assistance with daily living activities for clients.
- Communicated effectively with clients, families, and healthcare professionals.
- Maintained a safe and clean environment for clients in home settings.
- Documented care services and client progress accurately in records.
- Developed trusting relationships by providing emotional support to clients.
- Collaborated with a team to enhance overall client care quality and experience.
- Supported bathing, dressing and personal care needs.
- Enhanced patient outlook and daily living through compassionate, personalized care.
- Prepared meals according to dietary requirements and assisted with feeding.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Promoted independence by supporting self-care skills in bathing, grooming, and toileting.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Bakery clerk
Pick N Save
Germantown
06.2025 - 10.2025
- Guided customers in selecting baked goods, enhancing their shopping experience.
- Maintained cleanliness and organization of bakery display cases and work areas.
- Restocked shelves and displays with baked items throughout the day.
- Collaborated with team members to ensure smooth bakery operations during peak hours.
- Followed food safety guidelines to maintain a safe and sanitary environment.
- Cultivated a welcoming atmosphere in the bakery section through friendly customer interactions.
Crew
Mcdonalds
Grafton
01.2022 - 05.2025
- Delivered prompt and friendly service to customers in high-volume restaurant environment.
- Collaborated with team members to ensure smooth operation during peak hours.
- Utilized kitchen equipment and prepared food items while adhering to safety standards to support efficient operations.
- Ensured cleanliness and organization of dining and kitchen areas to enhance customer experience during shifts.
Education
Diploma -
Germantown High School
Germantown Wi06-2027
Skills
- Personal care
- Health and safety
- Customer service
- Team collaboration
- Data entry
- Record keeping
- Effective communication
Certification
CBRF
Timeline
caregiving
Serenity Villa
11.2025 - 02.2026
Bakery clerk
Pick N Save
06.2025 - 10.2025
Crew
Mcdonalds
01.2022 - 05.2025
Diploma -
Germantown High School