Heidi Kaup
Hilton Hawaiian Village Waikiki Beach Resort
Kaneohe,HI
13
years of professional experience
Results-driven Accounts Payable professional skilled in managing timely invoice processing and resolving financial discrepancies. Proven ability to collaborate across departments to optimize workflows and enhance vendor relationships, contributing to overall operational efficiency.
Work History
Accounts Payable Clerk
7 Years 9 Months- Reconciled accounts payable ledger with financial statements to maintain accuracy and compliance.
- Managed invoice processing and vendor payments to ensure timely financial transactions.
- Collaborated with internal departments to resolve discrepancies and improve payment workflows.
- Led initiatives to enhance vendor relationships through effective communication and prompt issue resolution.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Accelerated invoice approval times, implemented electronic invoice submission and approval processes.
- Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Front Office Clerk
1 Year- Coordinated communication between departments to enhance guest satisfaction and resolve issues efficiently.
- Oversaw inventory management of office supplies, maintaining adequate stock levels for daily operations.
- Developed and maintained filing systems, ensuring easy access to documents and adherence to confidentiality protocols.
- Assisted in the preparation of reports on guest feedback, contributing to strategic improvements in services offered.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Maintained confidentiality of guest information by adhering to strict data protection policies and procedures.
- Coordinated with maintenance personnel to address facility issues promptly, maintaining a comfortable environment for guests.
- Performed wide-ranging administrative, financial and service-related functions.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Volunteered to help with special projects of varying degrees of complexity.
Accounting Clerk
3 Years 7 Months- Processed vendor invoices, ensuring accuracy and compliance with company policies.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained accounting records utilizing in-house and client systems.
- Input a high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Education
High School Diploma
Skills
Accounts payable/receivable
Vendor invoice processing
Financial documentation
Purchase order management
General ledger entries
Month-end closing
Expense tracking
Check processing
GAAP compliance
Regulatory compliance
Workflow optimization
Continuous improvement
Problem resolution
Attention to detail
Data privacy management
Timeline
Accounts Payable Clerk
Hilton Hawaiian Village Waikiki Beach Resort
12.2018 - 09.2026Read More
Front Office Clerk
Associa - Marco Polo Rebuld
11.2017 - 11.2018Read More
Accounting Clerk
Atrilogy Solutions Group
01.2014 - 08.2017Read More
Issaquah High School
High School Diploma
Read More