Heidi Leroux-Brown
Toledo
Summary
Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities.
Overview
33
33
years of professional experience
1991
1991
years of post-secondary education
Work History
CDCA Counselor
Pinnacle Treatment services
Toledo
09.2021 - Current
- Facilitated individual and group counseling sessions for clients.
- Developed and implemented personalized treatment plans for diverse client needs.
- Conducted assessments to identify client strengths and areas for improvement.
- Maintained accurate documentation of client progress and treatment outcomes.
- Provided crisis intervention and support during emergency situations.
- Educated clients about coping strategies and resources available to them.
- Participated in training sessions to enhance counseling skills and knowledge base.
Group Facilitator
Rescue Mental Health and Addiction Services
Toledo
06.2020 - 08.2021
- Facilitated group therapy sessions for clients with mental health and addiction challenges.
- Developed engaging activities to enhance client participation and interaction.
- Collaborated with multidisciplinary teams to create personalized care plans.
Case Manager
Empower for Excellence
Toledo
07.2018 - 07.2020
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated communication between clients and service providers to ensure effective support.
- Conducted regular follow-ups to monitor client progress and adjust care plans accordingly.
- Maintained detailed case notes and documentation in compliance with regulatory standards.
- Developed resource materials to assist clients in navigating social services effectively.
- Monitored client progress through regular follow-up contacts.
Mental Health Case Manager
Zepf Center
Toledo
09.2014 - 07.2018
- Conducted client assessments to determine mental health needs and services.
- Developed individualized treatment plans based on client goals and preferences.
- Coordinated with healthcare providers to ensure comprehensive client support.
- Provided crisis intervention and support during critical situations.
- Documented case notes and maintained accurate client records in compliance with regulations.
- Collaborated with other professionals to coordinate care for clients with complex needs.
Service and support specialist
Lucas county board of development disability
Toledo
08.1992 - 01.2014
- Provided technical support for clients with developmental disabilities.
- Coordinated communication between clients and service providers.
- Assisted in developing individualized support plans for clients.
- Managed scheduling and logistics for client appointments and services.
- Maintained accurate records of client interactions and service delivery.
- Resolved client inquiries through effective problem-solving techniques.
Education
Bachelor of Arts - Psychology
Lourdes Collage
Sylvania , OH 08.1992 - 12.1995
North View High School
Sylvania , OHSkills
- Treatment planning
- Crisis intervention
- Case management
- Progress documentation
Timeline
CDCA Counselor
Pinnacle Treatment services
09.2021 - Current
Group Facilitator
Rescue Mental Health and Addiction Services
06.2020 - 08.2021
Case Manager
Empower for Excellence
07.2018 - 07.2020
Mental Health Case Manager
Zepf Center
09.2014 - 07.2018
Service and support specialist
Lucas county board of development disability
08.1992 - 01.2014
Bachelor of Arts - Psychology
Lourdes Collage
08.1992 - 12.1995
North View High School