- Motorcycling
- Dirt Track Racing - B Mods
- Crafting and DIY Projects
- Cooking
- Avid Reader
- I participate in a variety of outdoor recreational activities
- Historical Exploration
- Volunteering at local animal shelters and rescue organizations
- Growing herbs, vegetables, or fruits in home gardens
- Interior Design
- Genealogy
- Camping
- Animal Welfare Advocacy
- Team Sports
- Animal Care
- Playing Sports
- Fundraising Events
- DIY and Home Improvement
- Volunteering
Heidi Lyman
Owatonna,MN
Summary
Accomplished Sales Manager offering 26 years of experience developing and maximizing wine sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Wine Merchants District Manager
Wine Merchants
04.1999 - Current
- Managing and coaching a team with emphasis on strategy and planning with solution based conversations to complete company goals and initiatives.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Developed and maintained strong relationships with chains and key customers with presentations and ideas to boost their gross profit,
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
Executive Team and Foster Coordinator
Doberman Rescue Minnesota
04.2002 - 01.2021
- This was a volunteer job, in which I worked with the Board of 12 people and on the Executive team to help build the rescue's resources and finances
- Networked in the tri-state area of Minnesota, Iowa, North and South Dakota, including Oklahoma, Texas, Kansas, Missouri, Nebraska Georgia and California with multiple rescues and shelters along with individuals
- Screened and helped with intake of Dobermans in Need
- Coordinated transports as well as home visits for potential foster families and adopters
- Fundraising and monitoring social media
Topher's Bistro & Wine Bar
Co-Owner
04.1994 - 02.1999
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Conducted Interviews and hiring process
- Developed Wine List and worked with numerous Distributors
- Conducted Wine Dinners and special events to spark business and grow in the community
Paralegal
Musicland Group Inc.
01.1994 - 06.1996
- Reduced attorney workload by drafting routine legal documents and handled Mechanic Lien Issues
- Worked with Contractors and Sub-Contractors to mitigate impending liens placed on Media Play properties
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Education
WSET 2 - Wine Education
WSET
St Paul, MN01-2023
High School Diploma -
Ada High School
Ada, MN01-1986
Certified Specialist of Wine - Wine Eucation
Certified Specialist of Wine
St Paul, MN01-2019
Paralegal Studies
Concordia Lutheran University
Mequon, WI05-1991
Associate of Arts - Pre-Law
Bethany Lutheran College
Mankato, MN05-1988
Skills
- Leadership skills
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Sales management
- Customer relations
- Staff development
- Team development
- Action plans
- Decision-making
- Team leadership
- Sales reporting
- Leadership development
- Market research
- Business planning
Certification
- CPSP - Certified Professional Sales Person (CSW & WSET 2, Oregon Wine Training
Interests
Timeline
Executive Team and Foster Coordinator
Doberman Rescue Minnesota
04.2002 - 01.2021
Wine Merchants District Manager
Wine Merchants
04.1999 - Current
Topher's Bistro & Wine Bar
Co-Owner
04.1994 - 02.1999
Paralegal
Musicland Group Inc.
01.1994 - 06.1996
WSET 2 - Wine Education
WSET
High School Diploma -
Ada High School
Certified Specialist of Wine - Wine Eucation
Certified Specialist of Wine
Paralegal Studies
Concordia Lutheran University
Associate of Arts - Pre-Law
Bethany Lutheran College
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