Heidi Mayo
Liberty,MO
Summary
Hardworking Food Service Director committed to providing the best customer experience to our clients. Motivated to meet daily, weekly and monthly targets. In-depth knowledge of food service operations. 7 plus years supervising multiple employees. Seasoned professional offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Overview
5
5
years of professional experience
Work History
Food Service Director
Grandview Public School District
06.2023 - Current
- Overseeing daily operations of the food service department for Grandview Public school district
- Weekly check ins with administration
- Making sure all 9 locations are always compliant with state and federal regulations
- Meeting weekly and monthly targets
- Experience in payroll processing and end of the month financials
- Responsible for Dese claims
- Handling of all HR issues for the food service department
- Had a district guarantee in sales of $150,000 to meet for 24-25 school year and met it by November 2024
- Menu planning and development
Deli Manager
06.2022 - 06.2023
- Proficient in the daily option of a deli
- Daily ordering and quality control of deli cold case, deli hot case and all floor displays
- Managing a schedule for 30 or more employees
- In charge of monthly P&Ls for the deli
- Proficient in inventory and meeting weekly and monthly sales goals
- Daily inventory on hand for the deli was $55,000
- Weekly sales ranged from $375,000-$500,000 depending on weekly ads
- Bonused all four quarters that I oversaw the deli
Food Service Manager
08.2019 - 05.2022
- Managed high school staff
- Planned monthly menus for all secondary locations
- Responsible for ordering of food and supplies
- Making sure we stayed on track for our inventory target
- Operated POS system
- Use of titan to prepare production sheets and maintain accurate records
- I oversaw the food service program during covid
- Met daily of administration to make sure our kids in the district were getting meals during the pandemic
- Planned and prepared all catering meals for the football team
Education
Associate of Arts - Studied Associate of Arts
Fort Scott Community College
01.2001
High School Diploma -
Louisburg High School
Louisburg, KS05-2000
Skills
- SERV Safe Certified
- Inventory control
- Ordering and purchasing
- HACCP protocols
- Staff productivity management
- Employee scheduling
- Meal planning
- Health inspections
- Communication
- Creativity
- Leadership
- Policy implementation
- Food safety control
Timeline
Food Service Director
Grandview Public School District
06.2023 - Current
Deli Manager
06.2022 - 06.2023
Food Service Manager
08.2019 - 05.2022
Associate of Arts - Studied Associate of Arts
Fort Scott Community College
High School Diploma -
Louisburg High School
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