Heidi Munson
Muskego,WI
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal, strong negotiation, communication skills in Procurement/logistics field. I have a strong desire to being part of a great company like Harley Davidson, and a team that I can contribute my years of expertise in contract negotiations, participating in (RFI, RFP, RFQ), processing awards, onboarding calls, reviewing KPIs.
Accomplished Transportation Professional with 23 years of experience developing and maximizing profitability/growth for my company, in depth knowledge of contractual agreements and how to support the client accomplish cost savings goals and still maintain profitable for the company. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, service promotion of international services, offshore markets and specialty services to achieve market penetration.
Overview
23
23
years of professional experience
Work History
National Account Executive - 3PL
Saia LTL Freight
Milwaukee, WI
04.2018 - Current
- Cultivated relationships with key national accounts to drive revenue growth.
- Collaborated cross-functionally to streamline processes, improving service delivery efficiency.
- Negotiated contract terms that maximized profitability while ensuring customer satisfaction.
- Managing $8.8M monthly revenue, multiple high-value accounts, maintaining consistent communication to foster loyalty.
- Analyzed market trends and adjusted sales tactics accordingly, maintaining a competitive edge in the industry.
- Organized quarterly business reviews with key stakeholders, sharing progress updates on account performance metrics and discussing future growth initiatives.
Business Development Executive
Saia LTL Freight
Milwaukee, WI
01.2003 - 04.2018
- · Developed growth plans by identifying key clients, targets and priority service lines.
- · Managed 200+ accounts through entire lifecycle, executing contracts, providing customer service and advising on best methods for transportation.
- · Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company Products/services.
- · Optimized profitability by developing pipeline of prospects using various research, referral and sales strategies.
Education
Certificate - Logistics And Supply Chain Management
UW Madison
Madison WI 01.2005
Bachelor of Arts - Business Administration
Lakeland University
Sheboygan WI 05.1997
Certificate - Accluvus Sales Negotiating
Saia University
Atlanta GA01.2009
Skills
- Client engagement
- Attention to detail
- Data Analysis
- Effective communication
- Sales negotiations
- Territory management
- Strategic planning skills
- Teamwork and collaboration
- Problem-solving abilities
- Pricing strategy
- Advanced Contract negotiations
- Sales pipeline management
Accomplishments
· 8x President Club Award Winner (top 10% of company achievers, National sales)
· 6x Best in Class Award Winner (top 10% of company achievers, Field sales)
Timeline
National Account Executive - 3PL
Saia LTL Freight
04.2018 - Current
Business Development Executive
Saia LTL Freight
01.2003 - 04.2018
Certificate - Logistics And Supply Chain Management
UW Madison
Bachelor of Arts - Business Administration
Lakeland University
Certificate - Accluvus Sales Negotiating
Saia University