Heidi Munson
Muskego,WI
Summary
Experienced with category analysis, supplier relationship management, and strategic planning. Utilizes market insights and data analytics to optimize product assortments and drive profitability. Track record of successful vendor negotiations and team collaboration.
Overview
23
23
years of professional experience
Work History
National Account Executive - 3pl
Saia LTL Freight
04.2018 - Current
- Developed strategic account plans that aligned with client objectives and company goals.
- Executed targeted market analysis to identify growth opportunities within national accounts.
- Strengthened client relationships through regular communication and personalized service strategies.
- Facilitated contract negotiations that resulted in favorable terms and long-term partnerships.
- Implemented performance metrics tracking to evaluate account health and drive strategic improvements.
- Organized quarterly business reviews with key stakeholders, sharing progress updates on account performance metrics and discussing future growth initiatives.
- Proactively identified opportunities within existing accounts to expand product offerings or increase service levels, driving revenue growth.
Business Development Executive
Saia LTL Freight
01.2003 - 04.2018
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Bachelor of Arts - Business Administration
Lakeland University
Sheboygan, WI05-1997
Skills
- Client relationship management
- Sales territory optimization
- Data analysis for informed decisions
- Sector knowledge
- Data-driven decision making
- Client relationship building
- Solution selling
- Contract negotiations
- Sales negotiations
- Sales pipeline management
Timeline
National Account Executive - 3pl
Saia LTL Freight
04.2018 - Current
Business Development Executive
Saia LTL Freight
01.2003 - 04.2018
Bachelor of Arts - Business Administration
Lakeland University