Heidi O'Neil
Crested Butte,CO
Summary
Strong leader with enthusiastic communication skills dedicated to utilizing a specific skillset to create success in community, non-profit, and healthcare sectors. Collaborates with coworkers and customers to achieve ultimate success while never wavering from organization and personal core values.
Overview
24
24
years of professional experience
Work History
Club Volleyball Director
Anthracite Volleyball Club
10.2024 - Current
- Manage day-to-day operations for small rural club volleyball program, including budget, schedule, and AAU requirements
- Organize and implement fundraising activities including managing community relationships to facilitate grants and scholarships for players
- Hired and manage seven part-time coaches
High School Volleyball and Basketball Coach
Crested Butte Community School
05.2024 - Current
- Evaluate individual skills and strengths to assemble a team that reached optimum performance.
- Act as positive role model for team participants and in community.
Operations Manager
Tolsma Stockwell Prosthetics
08.2021 - 01.2025
- Responsible for overall planning, coordinating, and organizing daily operations of a 2-provider prosthetic and orthotic clinic that includes outside clinic sites and home visits
- Liaison between clinicians and outside medical professionals
- Upheld a commitment to eliminate financial barriers for prosthetic patients
- Managed a diverse patient load, including veterans, paralympians, pediatric and elderly individuals
- Responsible for accurately completing appropriate medical claims paperwork and documentation
- Successfully obtained insurance contracts and monitor company's compliance to maintain contracts
- Responsible for all accounts receivable
- Handled all insurance appeals
- Navigated Medicare, Medicaid, and private insurance policies
- Negotiated benefits for out-of-network patients
- Championed a strong focus on patient care and company's commitment to providing first-rate prosthetic care to all patients
- Trained and managed administrative assistant
Caregiver
03.2003 - 08.2021
- Provided daily care for 3 children
- Organized a complicated surgical, hospital, and therapy schedule while maintaining typical childhood experiences (sports, school, etc)
- Navigated the healthcare system to find top medical care
- Advocated for resources and access to adaptive sport opportunities
- Networked and provided support and counsel to other parents of children with special needs
President
Little Hands Make A Big Difference
06.2009 - 06.2015
- Created LLC and completed all paperwork to obtain 501(c)3 status
- Planned and executed 5 yearly fundraisers
- Secured corporate donors
- Managed fundraiser committee groups
- Managed event volunteers
- Networked with local media for event coverage and managed all marketing efforts
- Managed all accounts payable and receivable in a compliant manner
- Advocated and provided support for hospitalized pediatric patients and their families
Analytical Chemist
Pfizer
06.2001 - 12.2003
- Performed routine and experimental testing on early phase pharmaceuticals
- Collaborated with cross-site and cross-functional teams in research and development
- Performed technical laboratory functions in compliance with regulatory agencies
- Presented scientific data to cross-functional teams and contributed to decision making of developmental pharmaceuticals
Education
Bachelor of Arts - Chemistry
Knox College
Galesburg, IL06-2001
Skills
- Superior customer service skills
- Excellent communicator
- Detail-oriented
- Organized but flexible
- Experienced leader
Timeline
Club Volleyball Director
Anthracite Volleyball Club
10.2024 - Current
High School Volleyball and Basketball Coach
Crested Butte Community School
05.2024 - Current
Operations Manager
Tolsma Stockwell Prosthetics
08.2021 - 01.2025
President
Little Hands Make A Big Difference
06.2009 - 06.2015
Caregiver
03.2003 - 08.2021
Analytical Chemist
Pfizer
06.2001 - 12.2003
Bachelor of Arts - Chemistry
Knox College