Heidi Parenti

Answer phone calls, emails, and messages—I am the first and last point of contact for clients or visitors.

Maintain files (digital and physical), update databases, and keep records accurate and accessible. This can include customer information, invoices, or internal documents.

Order supplies and ensuring common spaces are functional and stocked.

Prepare and arrange special events… employee appreciation luncheons, birthdays and anniversaries, safety celebrations

• Greet customers warmly and make eye contact
• Answer basic questions and help create a positive checkout experience
• Thank customers and invite them to return

• Scan groceries and ensure correct pricing
• Handle payments (cash, credit/debit cards, digital payments)
• Give correct change and receipts
• Help bag groceries carefully (separating cold items, fragile goods, etc.)
• Sometimes assist with carry-out if needed
• Keep the register clean and organized
• Restock bags and receipt paper
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• Follow safety and cleanliness standards
• Verify IDs for age-restricted purchases
• Follow cash-handling procedures
• Prevent errors and report any discrepancies

• Count money from registers at the end of shifts or days
• Verify totals match sales records
• Prepare cash drawers for the next shift
• Prepare bank deposits (cash, checks, etc.)
• Record financial data in logs or computer systems
• Maintain accurate financial reports
• Investigate shortages or overages
• Work with cashiers or supervisors if numbers don’t match
• Manage the store safe (adding/removing cash as needed)
• Follow strict security procedures for handling money
• Provide change to cashiers
• Help resolve register issues or discrepancies

. I am also the event coordinator for all company and community events

• Build weekly or monthly employee schedules
  Make sure shifts are covered based on business needs (busy vs. slow times)
  Balance employee availability, time-off requests, and labor budgets
  Monitor if there are too many or too few employees scheduled
  Adjust schedules when business demand changes
  Help find coverage for call-outs or last-minute absences
  Communicate schedules and updates
  Approve or track time-off requests
  Handle shift swaps or changes
  Review timecards for accuracy
  Monitor lateness, absences, or overtime
  Ensure compliance with company policies and labor laws
  Assist with onboarding new employees
  Add new hires into scheduling systems
  Coordinated employee scheduling while maintaining optimal staffing levels to meet fluctuating customer demands
  Coordinated all company events. Safety celebrations, employee appreciation luncheons, holiday cookouts, annual meetings
  

• Enter and review employee hours
• Process weekly or biweekly payroll
• Ensure overtime, holiday pay, and bonuses are calculated correctly
• Audit timecards for errors or missing punches
• Work with managers to correct discrepancies
• Track attendance and ensure compliance with company policies
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• Answer questions about paychecks, taxes, and benefits deductions
• Help resolve payroll issues (missing pay, incorrect hours, etc.)
• Maintain employee records (new hires, terminations, status changes)
• Update pay rates, job titles, and personal information in the system
• Ensure payroll follows labor laws and company policies
• Assist with reports for management, audits, or tax purposes
• I was also the event planner for all company and community functions