Summary
Work History
Education
Skills
Certification
References
Timeline
Generic

Heidi Raleigh

Chicopee,MA

Summary

To secure a challenging position in municipal finance to use and expand my learnings, knowledge, and skills.

Enthusiastic Data Processing Systems Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.

Work History

IT Analyst

City of Chicopee
01.2022 - Current
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Applied effective time management techniques to meet tight deadlines.

Grants Specialist

City of Chicopee
08.2021 - 01.2022
  • Create ledgers in the Munis software
  • Maintain budgeted salaries through excel ledgers
  • Create vendor invoices and schedule payments
  • Check and balance grant availability and budgets
  • Proofing of grant and vendor contracts
  • Overlook and track monetary funds and balances from inception to close
  • Provide customer service to public through phone calls and in-person interactions
  • Read, analyze, and interpret grant policy and procedures
  • Track spending to ensure funds are allocated correctly and used properly

Senior Clerk

City of Chicopee Treasurers Office
06.2019 - 08.2021
  • Completed transactions through Munis, created invoices, processed payments
  • Budget and balancing of vendor payments and outstanding bills
  • Organization of offices general ledger and account management
  • Prioritizing work based on current deadlines
  • Provide insight of accounts and the status of funds

Human Resource Assistant

City of Chicopee Human Resources Office
10.2017 - 06.2019
  • Preformed employment verification and background checks prior to hiring
  • Maintained the human resource departments books and helped facilitate office operations
  • Published job postings, recruited candidates and schedules interviews to fill vacant positions

Education

Associates of Applied Business -

Edison Community College
Fort Meyers, FL

Skills

  • Proficient in Microsoft Office
  • Excel
  • Word
  • Power Point
  • Experience with Ledgers and Budgets
  • Experienced in Munis
  • DESE and EdGrant experiences
  • Knowledge of contracts
  • Knowledge of vendors
  • Knowledge of transfers
  • Preforms intakes
  • Collect Discovery
  • Proficient documentation skills
  • Ability to create useful documents
  • Knowledge of general accounting in QuickBooks
  • Time management
  • Willing to expand knowledge

Certification

  • Certificate in Communications, Conflicts and Resolutions
  • Certificate of Human Resources Management

References

  • Daniel Stamborski, Fire Chief, City of Chicopee, 413.250.5211
  • Gary Ziemba, Former owner, Blue Room Cafe 413.847.5794
  • Robert Pion, Owner Bob Pion Buick, GMC 413.537.1437

Timeline

IT Analyst

City of Chicopee
01.2022 - Current

Grants Specialist

City of Chicopee
08.2021 - 01.2022

Senior Clerk

City of Chicopee Treasurers Office
06.2019 - 08.2021

Human Resource Assistant

City of Chicopee Human Resources Office
10.2017 - 06.2019

Associates of Applied Business -

Edison Community College

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Heidi Raleigh