Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Heidi Rodriguez

Vineyard,UT

Summary

Driven Senior Pharmacy Technician with 2 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Restocked automated medication dispensing equipment.

Education

High School Diploma -

Mountain View High

Certified Pharmacy Technician -

Walgreens Pharmacy School
06-2023

Certified Nurse Assistant -

MTech
05-2022

Skills

  • Problem-solving skills
  • Patient confidentiality
  • HIPAA compliance
  • Medication therapy management
  • Team collaboration
  • Immunization administration
  • Time management abilities
  • Effective communication
  • Product knowledge
  • First aid and CPR

Certification

  • Licensed Pharmacy Technician - State Boards of Pharmacy.
  • CNA - Certified Nurse Assistant

Languages

English
Spanish

Timeline

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current

High School Diploma -

Mountain View High

Certified Pharmacy Technician -

Walgreens Pharmacy School

Certified Nurse Assistant -

MTech
Heidi Rodriguez