- Volunteering -Animal Care
- Hiking
- Beach Volleyball
- Stand-up Paddleboarding (SUP)
- DIY and Home Improvement
- Growing herbs, vegetables, or fruits in home gardens
- Gardening - succulent propagation
Heidi Schaefer
Phoenix,AZ
Summary
Certified Veterinary Technician with proven expertise in anesthesia monitoring and exceptional multitasking abilities. At Hillside Animal Hospital, enhanced clinic efficiency and client satisfaction through innovative practices. Excelled in veterinary dentistry, radiography, and patient care, mentoring staff and improving pet health outcomes. Skilled in collaborative treatment planning and inventory management, contributing to high-quality animal care.
Overview
27
27
years of professional experience
Work History
Certified Veterinary Technician
Hillside Animal Hospital
09.2003 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed inventory effectively by tracking medications and supplies, preventing shortages or wastage.
- Improved clinic efficiency by maintaining organized medical records and updating patient information promptly.
- Streamlined appointment scheduling to optimize time management and increase overall client satisfaction.
- Educated pet owners on proper animal care practices, contributing to better long-term pet health outcomes.
- Reduced patient stress during visits by utilizing low-stress handling techniques and creating a comfortable atmosphere.
- Collaborated with veterinarians on treatment plans for patients with chronic conditions, resulting in improved quality of life for pets.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Assisted veterinarians with radiographs and ultrasounds.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
Veterninary Technician
Scottsdale Hills Animal Hospital
08.2000 - 09.2003
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Veterinary Technician
Falls Road Animal Hospital
06.1997 - 07.2000
- 24 hour Veterinary hospital
- Emergency and critical care
- ICU technician - close monitoring of critical patients
Education
Bachelor of Science - Biology
Towson State University
Towson, MD01-1996
Skills
- Inventory Management
- General anesthesia monitoring
- Venipuncture, cytocentesis, and IV placement
- Veterinary dentistry and radiography
- Client education
- Multitasking Abilities
- Creative problem solving
Interests
Timeline
Certified Veterinary Technician
Hillside Animal Hospital
09.2003 - Current
Veterninary Technician
Scottsdale Hills Animal Hospital
08.2000 - 09.2003
Veterinary Technician
Falls Road Animal Hospital
06.1997 - 07.2000
Bachelor of Science - Biology
Towson State University
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