Heidi Towns

• Oversees the daily operations of the Criminal Division
• Directly supervises eleven clerical staff members
• Share supervision of an additional ten courtroom support employees
• Hired, managed, developed, and trained staff, established and monitored goals, and conducted performance reviews
• Prepared performance evaluations
• Completed bi-weekly payroll approval for eleven employees
• Operates over twelve case management systems; Trial Court Information System (TCIS), Bond suspense, Jdop, court payroll, Sharepoint, SAP, JDIC, DMV, Odyssey, PRD, Court Connect, Warrant Information System, etc.
• Oversees and monitors the Worker's Compensation and Family Medical Leave Act (FMLA) approvals
• Monitors the workflow of staff
• Case management system deletions and clerical error corrections
• Attends and leads staff meetings
• Serves on court supervisor committees
• Review and process audit reports
• Oversees Bookkeeping/Cashiers
• Criminal trial exhibit intake in the absence of the exhibit custodian
• Oversees criminal exhibit vault/audits

• Responsible for managing the courtroom in a General Jurisdiction Calendar/Trial courtroom which was also the overflow courtroom for Preliminary Hearings and Personal Injury/Civil trials
• Reviewed case files
• Prepped calendars
• Entered case dispositions for all cases in the department
• Processed motions, custody paperwork, inmate extraction orders, prisoner removals, probationary paperwork, attorney fee claims, expungements, habeas corpus petitions, and correspondence
• Issued and recalled bench warrants
• Answered phones
• Served as the court liaison to attorneys, police officers, and the public
• Assisted Judges, court staff, justice partners, and the public with questions and inquiries
• Administered oaths to witnesses, bailiff's, and jurors
• Tracked peremptory challenges and excused jurors, recorded selection and impaneling of jurors
• Polled juries, maintained juror records, and kept track of jurors
• Prepared felony/misdemeanor verdicts and read them at the time of sentencing
• Identified/tagged/labeled and logged exhibits
• Ensured exhibits were inventoried, transported, and stored properly to ensure proper security and chain of custody

• Managed the daily functions in the courtroom in a misdemeanor/calendar/trial courtroom
• Updated court orders in the criminal database
• Prepped calendars
• Answered phones
• Assisted Judges, attorneys, court staff, police officers and the public with all inquiries
• Processed attorney fee claims
• Processed motions, petitions, custody paperwork, inmate extraction orders, judges' correspondence, and judges orders
• Administered oaths to bailiffs, witnesses, and jurors
• Prepared and read verdicts
• Identified, tagged, labeled and logged exhibits
• Responsible for ensuring exhibits were inventoried, transported, and stored properly to ensure proper security and chain of custody
• Tracked peremptory challenges, and excused jurors, recorded jury selection and impaneled jurors; polled juries, and kept track of jurors and juror confidential information

Studied and trained to become a Judicial Assistant for multiple litigations such as Criminal, Family Law, Civil,

Traffic, Small Claims, Unlawful Detainer, and Juvenile.

Tested weekly on knowledge of litigation databases, entries, custody paperwork and policy, and procedures of each litigation.

• Entered newly filed case files from prosecuting agencies and criminal dispositions into the criminal database
• Processed bonds
• Processed custody cases and criminal correspondence
• Answered phones
• Filed cases
• Trained all new employees
• Served as project manager for misdemeanor case file destruction
• Courtroom assistant to the master calendar courtroom
• Prepped calendars
• Processed probation referrals
• Calculated fines and community service hours
• Assisted Judicial bench officers, police officers, attorneys, and the public with all inquiries.

• Initial filed criminal cases
• Issued arrest warrants
• Processed Adult Disposition Reports (ADR) to the Department of Justice
• Prepared and processed packets for inmates committed to state prison
• Processed search warrants, extradition cases, Ramey warrants, and court orders
• Processed felony and misdemeanor custody cases for court
• Assisted police officers, attorneys, and the public at the public service counter
• Filed cases
• Answered phones
• Sorted mail

• Assisted customers appearing at the public service counter
• Answered phones
• Cashiered
• Processed Correspondence
• Processed traffic tickets
• Issued Driver's license holds in DMV system
• Entered case dispositions
• Processed Franchise Tax Board garnishments and collections cases