Heidi Vang
Post Acute Medical
Las Vegas
1
Certification
28
years of professional experience
With over 4 years as a Patient Education Consultant at Tactile Medical and a licensed Physical Therapist Assistant, extensive experience has been developed in patient education and rehabilitation support. Proficient in Salesforce, patient education, product demonstration, teamwork, and maintaining exceptional attention to detail, contributions focus on delivering high-quality care and effective communication with patients and teams. A strong commitment to compassionate care is reflected in professional efforts to empower patients during their recovery journey. Dedicated to leveraging expertise in physical therapy and patient education to foster positive outcomes and build trust with patients and colleagues.
Work History
Patient Education Consultant
4 Years 2 Months- Educated patients and caregivers on device use, including garment donning and doffing, controller operation, protocol adherence, and therapy session initiation
- Contacted patients to schedule and conduct timely trainings and demonstrations, ensuring service level expectations were met
- Executed direct sales to patients by providing a clear and thorough explanation of their financial responsibility for the product, insurance coverage, and finalizing the sale.
Physical Therapist Assistant
6 Years 9 Months- Execute therapeutic exercise plans, gait and balance training, and physical modalities
- Train patients and caregivers on safe transfers, home exercise routines, and the proper use of assistive devices like walkers and canes
- Participate in team meetings with nurses, social workers, and therapists to coordinate ongoing patient goals and safe discharge plans.
Physical Therapist Assistant
2 Years- Evaluated living environments and recommended modifications to enhance safety and minimize fall risks.
- Documented patient care details promptly and accurately to facilitate effective communication among healthcare providers.
Physical Therapist Assistant
7 Months- Educated patients on exercises, techniques, and home care strategies.
- Collaborated with interdisciplinary teams to optimize patient recovery processes.
Licensed Physical Therapist Assistant
6 Months- Educated patients on home exercise programs, promoting adherence to rehabilitation protocols for improved recovery.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Baccarat Dealer
14 Years 2 Months- Supervised dealer operations, ensuring compliance with gaming regulations and company policies.
- Resolved customer complaints effectively, fostering a positive gaming experience for patrons.
Education
Associate - Physical Therapist Assistant
Skills
Patient education
Direct Patient Care
Patient Safety
Medical Education
Product and service knowledge
Product demonstrations
Salesforce expert
CRM software management
Relationship building
Certification
Licensed Physical Therapist Assistant
Timeline
Patient Education Consultant
Tactile Medical
06.2022 - CurrentRead More
Physical Therapist Assistant
Encompass Health
03.2021 - 10.2021Read More
Physical Therapist Assistant
NapCez Home Health
01.2021 - 01.2023Read More
Physical Therapist Assistant
Post Acute Medical
11.2019 - CurrentRead More
Licensed Physical Therapist Assistant
Sorenson Physical Therapy
04.2019 - 10.2019Read More
Baccarat Dealer
Bellagio
10.1998 - 12.2012Read More
Pima Medical Institute
Associate from Physical Therapist Assistant
Read More