Sophia Battiato
Phoenix,Arizona
Summary
Motivated and adaptable healthcare professional with experience in patient education, relationship building, and business development. Proven ability to communicate complex information clearly, build trust with patients and providers, and drive growth through exceptional customer service and consultative selling. Recognized for strong communication, organization, and problem-solving skills, with the ability to adapt to individual needs and deliver an outstanding patient experience.
Overview
10
10
years of professional experience
Work History
Patient Education Consultant
Tactile Medical
Scottsdale, Az
11.2025 - Current
- Educated patients and caregivers on all aspects of device use, including donning/doffing garments, using controller, following prescribed protocol, and initiating therapy sessions.
- Contacted patients to schedule and complete trainings and demonstrations within service level expectations, ensuring timely and effective support.
- Contacted patients to schedule and complete trainings and demonstrations within service level expectations, ensuring timely and effective support.
- Conducted direct sales to patients, providing a clear and thorough explanation of their financial responsibility for the product, insurance coverage, and finalizing the sale.
Business Development Manager
DDS Marketing
Phoenix, Arizona
06.2025 - Current
- Built and maintained strong client relationships, facilitating communication between prospects, clients, and internal teams to enhance collaboration.
- Generated and qualified new business leads through strategic outreach and networking, increasing overall lead pool and referral opportunities.
- Managed and optimized company CRM system, tracking leads and pipeline activity to enhance data accuracy and support sales initiatives.
Outside Sales Representative
MD Breast Imaging
Scottsdale, Arizona
03.2025 - 06.2025
- Generated leads through strategic cold calling and networking, significantly increasing pipeline.
- Generated leads through strategic called calling and networking, significantly increasing pipeline.
- Compiled weekly reports to analyze lead conversions and optimize patient acquisition strategies.
- Led social media efforts to boost engagement by 20% and enhance brand visibility.
Production Manager
Prosmile iLab
Scottsdale, Arizona
01.2024 - 12.2024
- Led cross-functional team, ensuring consistent quality in all outputs.
- Enhanced workflows to increase productivity and minimize delays.
- Led cross-functional team to maintain quality standards across all outputs.
Surgical Assistant
Prosmile
Scottsdale, Arizona
01.2023 - 12.2023
- Assisted oral surgeon during complex full mouth restoration surgeries, ensuring patient comfort and safety.
- Assisted in surgical procedures by preparing instruments, ensuring sterile conditions, and contributing to patient comfort, fostering a collaborative environment.
- Managed IV administration and reviewed patient medical histories to ensure optimal care delivery.
- Assisted in surgical procedures by preparing instruments, maintaining sterile conditions, and enhancing patient comfort.
Lead Dental Assistant
Ironwood Pediatric
Scottsdale, Arizona
01.2022 - 12.2022
- Supported chair-side procedures, contributing to 20% faster appointment turnaround times.
- Supported chair-side procedures, enabling 20% faster appointment turnaround times.
- Maintained detailed records to reduce charting errors and enhance provider handoff communication.
IT sales assistant
HealthTech resources
Phoenix, Arizona
01.2017 - 07.2019
- Coordinated product demonstrations and training sessions for clients.
- Assisted customers in selecting appropriate health technology products.
- Managed inventory to ensure product availability and organization.
Education
Associate of Arts -
Scottsdale Community College
Bachelors of Psychology -
University of Maine At Presque Isle
Skills
- Patient education
- Client relationship building
- Effective communication
- Team collaboration
- Business development
- Strategic outreach
Timeline
Patient Education Consultant
Tactile Medical
11.2025 - Current
Business Development Manager
DDS Marketing
06.2025 - Current
Outside Sales Representative
MD Breast Imaging
03.2025 - 06.2025
Production Manager
Prosmile iLab
01.2024 - 12.2024
Surgical Assistant
Prosmile
01.2023 - 12.2023
Lead Dental Assistant
Ironwood Pediatric
01.2022 - 12.2022
IT sales assistant
HealthTech resources
01.2017 - 07.2019
Associate of Arts -
Scottsdale Community College
Bachelors of Psychology -
University of Maine At Presque Isle