Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Heidi West

Heidi West

Woodinville

Summary

Dynamic leader with extensive experience in customer service and business development at Patterson Cellars. Proven track record in sales and marketing, enhancing customer experiences, and optimizing operations. Skilled in forecasting and interpersonal communication, driving growth and fostering strong relationships in diverse healthcare settings. Committed to delivering exceptional results in high-pressure environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Vice President & Managing Partner

Patterson Cellars
12.2016 - Current

- I create a unique experience for our customers, providing them with the highest level of knowledge and customer service. Event preparation, marketing, assist in all aspects of business development and running day to day tasting room operations

- Customer Experience · Interpersonal Skills · Sales and Marketing · Attention to Detail · Sales · Business Strategy · Online Advertising · Customer Service Operations · Marketing Strategy · Customer Service Representatives · Business Development · Customer Service Management

Partner

Meridian Rehabilitation Center
01.2011 - 09.2017

Meridian Rehabilitation Center is located on the Good Samaritan/Multicare Hospital campus in Puyallup. MRC is Puyallup's only multi-disciplinary group of providers to include Chiropractic, Physical Therapy and Medical Massage and a state of the art warm water aquatic center under one roof. Our practices speciliaze in the treatment of pre and post cervical, lumbar, shoulder, hip and knee surgeries as well as motor vehicle accidents, work injuries and acute/chronic pain.

Proprietor / CEO / LMP

Puget Sound Massage & Rehabilitation
03.2003 - 09.2017

Puget Sound Massage & Rehabilitation partnered with Meridian Rehabilitation Center located on the Good Samaritan Hospital campus in Puyallup, Washington. Our practice is staffed with therapists specializing in medical massage and the treatment of acute and chronic pain symptoms. Working with other providers such as Neurosurgeons, Orthopedic Surgeons, Chiropractors, Acupuncturists and Physical Therapists. Therapists at Puget Sound Massage and Rehabilitation treat patients injured from motor vehicle accidents, work related injuries and pre/post surgery symptoms. We are preferred providers with all primary health insurance companies including Regence Blue Shield, Labor & Industries and automobile insurances.

Education

Licensed Massage Practitioner - Medical Massage Therapy

Ashmead College
Fife, WA
03-2003

Chiropractic Technician - Chiropractic

Life University
Marietta, GA
06-1998

Skills

  • Forecasting
  • Portfolio optimization
  • Sales & Marketing
  • Customer Service & Experience
  • Business Development
  • Sports Massage
  • Digital Advertising
  • Business Strategy
  • Orthopedic / Surgery Rehabilitation
  • Trigger Point Therapy
  • Public Speaking
  • Wellness Coaching
  • Interpersonal Skills

Certification

  • Licensed Massage Therapist - Heidi West LMP, 2003 - Present

Timeline

Vice President & Managing Partner

Patterson Cellars
12.2016 - Current

Partner

Meridian Rehabilitation Center
01.2011 - 09.2017

Proprietor / CEO / LMP

Puget Sound Massage & Rehabilitation
03.2003 - 09.2017

Licensed Massage Practitioner - Medical Massage Therapy

Ashmead College

Chiropractic Technician - Chiropractic

Life University