Heidi Zorian

Work History

Pure Home 365

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.

L & H Vending

Championed change management efforts, successfully guiding the organization through periods of transition and growth.
Increased revenue through strategic business development initiatives and strong client relationships.
Managed company budgets, ensuring financial stability and long-term profitability.
Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
Onboarded new employees with training and new hire documentation.

Renee Promotions

Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Proofread marketing collateral ahead of printing to eliminate errors.
Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.

Applebee’s

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.

Sagebrush Cantina

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.