Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heidi Elisabeth Wedel Schossow

Chino Valley,AZ

Summary

Hardworking, passionate, detail-oriented and dependable professional in transition with experience in patient-focused care and medical office administration, eager to secure entry-level Medical Assistant position. Ready to learn and help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Teacher's Aide

Bright Futures Preschool
02.2024 - 05.2024

Provided child guidance and administered appropriate and approved measures of discipline;

Supervised students outside of the classroom where and when requested;

Ensured the safety of all children during outdoor activities in approved designated areas;

Promoted positive student behavior by setting a good example and treating all fellow staff members and students with respect and courtesy;

Attended ongoing training as needed to stay informed of developments in the profession;

Assisted the teacher with preparing material to be used in the classroom activities, setting up the room and assisting with food preparation.




Youth Leader and Church Worker

Igreja Evangélica Mennonita De Witmarsum
01.2015 - 10.2021
  • Planed, organized and lead weekly youth meetings and bigger events like retreats and camping alongside the youth pastor and other staff members.
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
  • Maintained good relationships with parents through regular communication and active participation in planned activities.
  • Participated in regular meetings with leadership team to discuss strategies, challenges and successes as well as planning the weekly activities.
  • Planed and lead regular preadolescent girls club meetings alongside another leader to encourage, support and guide them in their challenges as well as to develop social emotional skills.
  • Prepared and lead weekly Bible study meetings for adults for some time.
  • Visited the elderly, widows and orphans in the community to offer spiritual and social support.
  • Prepared and shared short biblical messages at church services as well as occasionally playing piano at worship time.
  • Offered counseling at school as a chaplain to encourage and support students in behavioral, familiar, personal and study related challenges as well as in conflict solving.
  • Participated in professional development opportunities related to working with adolescents.

Philosophy Teacher in High School

Associação Com. Dos Moradores Prop. De Witmarsum
03.2015 - 02.2017
  • Graded and evaluated student assignments, papers, and course work.
  • Designed detailed learning plans for students based on test, homework and assignment records.
  • Planned and implemented integrated lessons to meet national standards.
  • Helped students explore concepts with engaging, learning-focused activities.

Nurse Manager

Associação Com. Dos Mor. Prop. De Witmarsum
10.2006 - 07.2009
  • Investigated and resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to the physician.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Oversaw and maintained medical offices and sterilization room.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Updated computer system with current customer, payment and inventory information.


Education

Bachelor of Theology - Theology

CEMTA - Centro Ev. Mennonita De Teología Asunción
05.2015

Bachelor of Science - Nursing

Universidade Federal Do Paraná
Curitiba, Paraná - Brazil
08.2006

Skills

  • Multilingual dedicated professional
  • Patient-focused care
  • Medical Terminology
  • Medical office administration
  • Payment Collection
  • Procedure Assistance
  • Sterile technique
  • Customer Relationship Management (CRM)
  • Patient Assessments
  • Dressings
  • Patient Relations

Languages

German
Native or Bilingual
Portuguese
Full Professional
English
Professional Working
Spanish
Professional Working

Timeline

Teacher's Aide

Bright Futures Preschool
02.2024 - 05.2024

Philosophy Teacher in High School

Associação Com. Dos Moradores Prop. De Witmarsum
03.2015 - 02.2017

Youth Leader and Church Worker

Igreja Evangélica Mennonita De Witmarsum
01.2015 - 10.2021

Nurse Manager

Associação Com. Dos Mor. Prop. De Witmarsum
10.2006 - 07.2009

Bachelor of Theology - Theology

CEMTA - Centro Ev. Mennonita De Teología Asunción

Bachelor of Science - Nursing

Universidade Federal Do Paraná
Heidi Elisabeth Wedel Schossow