Heidren Diaz
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
UnitedHealth Group
05.2023 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
Front Desk Associate
Walmart
09.2018 - 04.2023
- Greets patients when they arrive and helps them by providing information, services, and assistance, always following the
- HIPPA guidances
- Schedule patients appointments
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Filling medical paperwork , among other medicals duties
- Saves doctors’ time by helping with office procedures
- Contact : -Kelly Gutierrez 305-819-2313
Import Agent
Skylease Cargo
04.2019 - 01.2020
- Send arrival notices, tracking, arranging inland moves on containers and LCL cargo
- Coordinate logistics or other business operations
- Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents
- Contact : 305-871-0130
Education
Bachelor's of Arts - Business Administration, International Business
Keiser University
Fort Lauderdale, FL07.2020
Skills
- Organize Community Support
- Computer Skills
- Prepare Reports
- Work Ethic
- Communication
Additional Information
- Achievements/Tasks Achievements/Tasks Achievements/Tasks
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Patient Service Representative
UnitedHealth Group
05.2023 - Current
Import Agent
Skylease Cargo
04.2019 - 01.2020
Front Desk Associate
Walmart
09.2018 - 04.2023
Bachelor's of Arts - Business Administration, International Business
Keiser University
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