Heidy

• Interacting with customers and providing excellent customer service
• Handling customer complaints and resolving issues
• Answering questions about store policies and procedures
• Handling financial transactions and processing payments
• Reconciling cash and managing cash drawers
• Processing refunds and exchanges
• I also did work in other departments and areas, I didn’t change departments but more like I volunteered to help
• I’ve worked in online shopping, electronics, returns, and a little of stocking
• Conducted customer service training sessions for new team members.
• Assisted stock workers and customer service agents throughout shifts.
• Provided pre- and post-sales customer service and support.

Been behind the register and know how to handle money, credits, debits, EBT, etc

• Cash handling & making accurate change
• Time management
• Dealing with customer inquiries and complaints professionally
• Maintaining a clean and organized work area
• Communicating effectively with customers and coworkers
• Operating a cash register and scanning items
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• i am very versatile with different departments and I love to explore and help out.