HEIDY CAPELLAN
Bronx,NY
Summary
Dedicated professional committed to passenger safety and comfort, ensuring a positive travel experience. Maintains cleanliness and fosters a welcoming environment while effectively communicating with drivers to address passenger concerns. Recognized for teamwork and flexibility in fast-paced settings.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Bus Attendant
Hoyt Transportation Inc.
09.2023 - Current
- Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the journey.
- Maintained cleanliness of bus interiors, promoting a positive travel environment for all riders.
- Communicated effectively with drivers to relay passenger information and address any issues promptly.
- Monitored passenger behavior, addressing concerns to maintain safety and compliance with company policies.
- Provided emotional support to children during activities, ensuring they felt safe and understood.
- Communicated with school staff and parents regarding student behavior and concerns
Cook
Belmont Community Center
10.2022 - 06.2023
- Assisted in food preparation, adhering to safety and cleanliness standards consistently.
- Learned and followed company policies regarding food handling and sanitation practices.
- Adapted quickly to changing tasks in a busy kitchen.
- Cleaned and sanitized restrooms daily to maintain hygiene standards.
- Managed cleaning supplies inventory to ensure availability and proper usage.
- Operated commercial cleaning equipment for efficient floor care.
cook\cleaner
McDonald's
The Bronx, New York
08.2017 - 03.2020
- Maintained cleanliness of kitchen and dining areas to ensure hygiene compliance.
- Collaborated with team members to deliver timely food orders to customers.
- Provided excellent customer service by addressing inquiries and taking orders promptly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Associate of Science -
Universidad Tecnológica de Santiago
Santo Domingo11-2015
Skills
- Strong work ethic
- Punctuality
- Flexibility
- Calm under pressure
- Passenger safety awareness
- Hygiene maintenance
- Child supervision
- Student safety
- Teamwork
- Multitasking
- Reliability
- Organizational skills
- Cleaning techniques
Languages
Spanish
Full Professional
English
Limited
Timeline
Bus Attendant
Hoyt Transportation Inc.
09.2023 - Current
Cook
Belmont Community Center
10.2022 - 06.2023
cook\cleaner
McDonald's
08.2017 - 03.2020
Associate of Science -
Universidad Tecnológica de Santiago