Heidy Garza
Houston,Texas
Summary
Dedicated administrative assistant with a proven track record in office administration and client relations. Skilled in managing communication and documentation, contributing to improved workflow and operational efficiency.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Trucking Company
Houston, TX
04.2023 - Current
- Coordinated schedules and logistics for transportation operations.
- Managed communication between drivers and clients to ensure timely deliveries.
- Streamlined documentation processes to enhance efficiency in record-keeping.
- Developed standard operating procedures to improve office workflow and consistency.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
School Registrar
Kings Manor Elementary
Kingwood, TX
08.2017 - 01.2022
- Managed student enrollment processes, ensuring accuracy and compliance with district regulations.
- Developed and maintained student records system, enhancing data retrieval efficiency for staff and parents.
- Coordinated schedules for student assessments, optimizing resource allocation for testing periods.
- Implemented registration procedures that reduced processing time and improved parent satisfaction rates.
- Collaborated with faculty to resolve enrollment discrepancies, fostering clear communication across departments.
- Provided training to new administrative staff on data management systems and protocols.
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Facilitated workshops for parents on registration processes, improving community engagement and understanding of requirements.
Education
University of Houston
Houston, TXSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Records administration
- Documentation and recordkeeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Trucking Company
04.2023 - Current
School Registrar
Kings Manor Elementary
08.2017 - 01.2022
University of Houston