Heidy Hernandez Avila

Skilled Science individual with expertise in a laboratory and hospital setting. Experienced in conducting medical test ad analyses, monitoring equipment, and preparing specimen samples. Demonstrated ability to work collaboratively with a diverse team. Focused professional with experience in customer service. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Professionally skilled in verifying insurance and eligibility resolving insurance claims, and providing excellent customer service. Adept in managing multiple tasks simultaneously and working with team members to ensure accurate and timely processing of insurance documents. Enrolled Student Currently pursuing Health Science Bachelors . Highly motivated and eager to learn new skills and techniques to expand knowledge and contribute to the success of the organization. Self-motivated and goal oriented individual with a commitment to excellence.

Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.

• Certified Phlebotomy Technician
• BLS (Basic Life Support)