Heidy Patino
Orange,CA
Summary
Utilizing my skill set to continue to grow within the company and helping it flourish as a personal banker.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
11.2021 - Current
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Referred customers to other banking departments for specialized services.
- ATM custodian
- Handled complex interactions with customers
- Shared the benefit of meeting with a banker .
Cashier Team Lead
Michaels Arts And Crafts
11.2019 - 11.2021
- Trained team members on cash register operation and cash handling.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Del Taco
10.2018 - 11.2019
- Performed cash, card and check transactions to complete customer purchases.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
Business AA Degree - Buisness
Santiago Canyon College
Orange, CA06.2024
Skills
- Positive
- Customer Service
- Microsoft Word
- Teamwork and Collaboration
- Task Prioritization
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bank Teller
Wells Fargo
11.2021 - Current
Cashier Team Lead
Michaels Arts And Crafts
11.2019 - 11.2021
Cashier Team Lead
Del Taco
10.2018 - 11.2019
Business AA Degree - Buisness
Santiago Canyon College
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Jaysen WhiteJaysen White
Coordinator - Environmental, Health & Safety at Irvine CompanyCoordinator - Environmental, Health & Safety at Irvine Company