Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Heidy Quinones

Lima,OH

Summary

An organized and motivated individual, eager to utilize 5+ years of customer service, time management and organizational skills across diverse settings. Dedicated and Adaptable to fast paced environments while maintaining optimistic effective communication skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Bell, CA
08.2022 - 06.2024
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Administrative Receptionist

Expatiate Communications
Pasadena, CA
12.2020 - 04.2022
  • Scheduled appointments and maintained calendars for staff members.
  • Greeted visitors, answered and directed incoming calls, and provided general information to callers.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Provided administrative support to various departments, assisting with document preparation and data entry.

Lead Program Leader

Action Youth America
Downey, CA
08.2019 - 09.2020
  • Monitored program activities to ensure compliance with established policies and procedures.
  • Advised senior leadership on potential opportunities for growth within the organization's programming portfolio.
  • Developed strategies to increase program efficiency and effectiveness.

Education

High School Diploma -

Elizabeth Learning Center
Los Angeles, CA
06-2020

Skills

  • Punctuality
  • Product Upselling
  • Sales Promotion
  • POS System Operation
  • Time Management
  • Effective Communication
  • Staff Management
  • Problem-solving aptitude
  • Customer Relations
  • FLUENT IN SPANISH
  • Profficient in Microsoft Outlook, Google Drive, and Word

Affiliations

  • 50+ Community service in Cudahy, City hall

Accomplishments

  • Maintained a 4.0 Gpa in Education
  • Citizenship Award, Los Angeles Metropolitican Debate League

Certification

  • Project Management Certified

References

References available upon request.

Timeline

Barista

Starbucks
08.2022 - 06.2024

Administrative Receptionist

Expatiate Communications
12.2020 - 04.2022

Lead Program Leader

Action Youth America
08.2019 - 09.2020

High School Diploma -

Elizabeth Learning Center

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Heidy Quinones