Heidy Ramirez
Modesto
Summary
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Overview
2
2
years of professional experience
Work History
Team Member
Panera
03.2023 - 05.2023
- Greeted and assisted customers with product selection
- Worked POS system
- Maintained cleanliness of restaurant
- Customer service over the phone as needed
- Assisted with takeout and drive through orders
- Barista and food line duties as needed
- Followed OSHA, food and health safety regulations
Merchandise Associate
Marshalls
04.2023 - 08.2024
- Assist customers with product inquiries, locating merchandise, and providing information about promotions and sales
- Maintain and organize displays by restocking shelves, arranging merchandise, and ensuring proper signage and pricing
- Process incoming shipments and transfers, verifying quantities and inspecting items for quality and damage
- Provided support during peak periods, including cashiering, bagging purchases, and managing customer lines to expedite checkout
Dental Assistant
Crossroads Dental Group Riverbank
08.2024 - Current
- Assisted dentist with treatment such as composite fillings, crown preps and deliveries, oral extractions, root canals
- Took FMX on new patients (Bitewing and Periapical)
- Took impressions, poured casts
- Sent out prescriptions (ex: antibiotics)
- Explained post op care with patients before procedures
- Set up and broke down trays/rooms for following procedures
- Helped with inventory logs, keeping count of hand pieces and items that must be ordered
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
- Sterilized instruments according to established guidelines and protocols.
Dental Assistant
Kids World Dental (Same Employer CDG)
03.2025 - Current
- Assisted on PPTS/SSCs, extractions, fillings, SDFs, placement and removal of space maintainers
- Frequently translated in spanish for many patient’s parents, explained reason for tx and process of procedures
- Took x-rays on ages 2-15
- Assisted Dr’s by administering nitrous for nervous PTS
- Took tx notes, providing in depth details on procedure/s completed, behavior of pt and what materials were used through procedure
- Scheduled future appointments
- Received signatures and sent out treatment plans and consent forms
- Shut down operatory at the end of the day, and started it up at beginning of the day
Education
High School Diploma -
Thomas Downey High
Modesto, CA05.2022
Diploma - Certified Dental Assistant
Stellar Career College
Modesto, CA10-2024
Skills
- Dental Ethics and Law
- Customer Service
- Chairside Assistance
- Radiation Safety, 2024
- Dental Anatomy & Terminology
- Tray Setups
- Sterilization Protocol
- Infection Control, 2024
- Vital Signs
- Treatment Planning
- HIPAA & OSHA Compliant
- BLS Certified
- Spanish Speaker
Languages
English
Spanish
Timeline
Dental Assistant
Kids World Dental (Same Employer CDG)
03.2025 - Current
Dental Assistant
Crossroads Dental Group Riverbank
08.2024 - Current
Merchandise Associate
Marshalls
04.2023 - 08.2024
Team Member
Panera
03.2023 - 05.2023
High School Diploma -
Thomas Downey High
Diploma - Certified Dental Assistant
Stellar Career College
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