Heike Fischer
Instacart
2
Languages
2027
years of professional experience
Professional shopper with a strong track record in providing exceptional customer service and efficient order fulfillment. Skilled in navigating and selecting high-quality products while adhering to client specifications. Autonomous worker and valued team player who adapts seamlessly to changing demands and prioritizes achieving both tangible and intangible results, like respect, honesty, integrity, and safety. Reliable and effective in ensuring timely and accurate deliveries, fostering customer satisfaction.
Work History
Personal Shopper / Delivery Driver
5 Months- Specialized in King Soopers stores around Colorado Springs, especially the Constitution location.
- Maintaining a 5-star rating in the app and 0% cancellation rate on over 500 shops and deliveries.
- No damaged, missing, wrong items or unrequested refunds.
- Provided exceptional customer service through effective communication with clients.
- Selecting high-quality products to meet customer preferences and recommending replacements.
- Achieved accurate order fulfillment with careful attention to detail in every delivery.
- Adapted quickly to changing delivery schedules and client demands.
- Organized items by category to ensure bags were packed neatly and logically.
- Optimized bag weight and capacity by avoiding overfilling and ensuring safe transport.
- Resolved unexpected system outages by using offline work steps and quick judgment.
Online Reseller on Depop
11 Months- Specialized in hand-sourced plus-size clothes, avoiding synthetic fibers.
- Analyzed market trends to uncover profitable product opportunities.
- Developed visually appealing product presentations using modeling and Photoshop.
- Managed online listings, optimizing for visibility and sales.
- Maintained inventory accuracy through regular updates in inventory and sales spreadsheets.
- Executed packing and preparation of sales shipments to ensure timely delivery.
- Sustained a flawless 5-star rating through exceptional service delivery.
DoorDash Delivery Driver
- Delivered food orders promptly to ensure customer satisfaction and maintain service standards.
- Communicated effectively with customers regarding order status and delivery updates.
- Managed multiple deliveries simultaneously while adhering to safety regulations.
- Time management and (technical) problem-solving.
Gas Station Attendant / Cashier
3 Years 5 Months- Managed gas station store independently during shifts, ensuring smooth operations.
- Replenished food in the store/bakery area while adhering to food safety standards.
- Operated POS, car wash, and bakery shop concurrently to serve customers efficiently.
- Handled technical outages with POS switching to cash payments seamlessly.
Tourism Guide / Office Worker
11 Months- Independently conducting guided tours with children, young people, adults, and the elderly.
- Information desk service and gift shop cashier in the nature park information centers in Zwiesel and Bayerisch Eisenstein.
- Helping with administrative work under supervision.
- Monitored and maintained gift shop inventory, implementing new product entries and rectifying system errors.
Education
Bachelor's Professional - Product Design
Skills
Strong work ethic
Attention to detail
Ability to work without supervision
Handling stressful situations
Verbal and written communication
Reliability
punctuality
and organization
Order accuracy and proofing
Deadline driven
LANGUAGES
German
Native or Bilingual
English
Professional Working
Timeline
Personal Shopper / Delivery Driver
Instacart
03.2026 - CurrentRead More
Online Reseller on Depop
09.2025 - CurrentRead More
Gas Station Attendant / Cashier
TOTAL gas station
02.2018 - 07.2021Read More
Tourism Guide / Office Worker
Bavarian Forest Nature Park
09.2016 - 08.2017Read More
DoorDash Delivery Driver
2024 - 2025Read More
State Professional School for Product Design
Bachelor's Professional from Product Design
Read More