Heiley Farez
Philadelphia,PA
Summary
Proven team player and problem-solver excelled at Specialty Wines & Liquors, Inc. by enhancing operational efficiency and customer satisfaction. Leveraged organizational skills and Excel proficiency to streamline order processes, achieving significant improvements in data analysis and customer engagement. Demonstrates a respectful and professional demeanor, committed to excellence and learn to improve in the work place.
Overview
3
3
years of professional experience
Work History
Cashier
Mari Mari Restaurant
02.2024 - 12.2025
- Take orders in person, online, and on the phone.
- Serve the food, and take used plates to the kitchen.
- Provide information about the culture and the food we serve.
- Help customers understand our food, and teach them about new food.
- Welcomed customers, offering assistance to help find store items.
- Worked closely with front-end staff to assist customers.
Assistant
Specialty Wines & Liquors, Inc
New Philadelphia, Pennsylvania
12.2024 - 02.2025
- Gathered and sorted data for reports and files.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Analyzed data from past events to identify areas for improvement.
- Contact customers and make sure they have enough wine for their business.
- Create orders in Excel and calculate the total price.
Cashier
Burlington store
08.2022 - 02.2023
- Provide customer service to every customer
- Maintain every section clean and organised
- Always making sure the store was clean
Picker Associate
UNFI Distribution center
02.2023 - 04.2021
- Maintain the totes organisation and make sure each totes has the correct items
- Making sure the area I worked at is clean
- Providing totes with its copies for my coworkers to be able to do their work with the appropriate resources
Education
William.W.Bodine high school -
William.W.Bodine High School For International Affairs
1101 N 4th St, Philadelphia, PA 1912306-2021
Skills
- Teamwork
- Problem-solving
- Open-minded
- Listener
- Organized
- Responsible
- Respectful
- Positive and professional
Languages
- Spanish
- English
Timeline
Assistant
Specialty Wines & Liquors, Inc
12.2024 - 02.2025
Cashier
Mari Mari Restaurant
02.2024 - 12.2025
Picker Associate
UNFI Distribution center
02.2023 - 04.2021
Cashier
Burlington store
08.2022 - 02.2023
William.W.Bodine high school -
William.W.Bodine High School For International Affairs
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